Another missing 3 months live gold issue

Discus and support Another missing 3 months live gold issue in XBoX Sales and Promo to solve the problem; Hi, Here is another missing 3 months Xbox Live Gold issue. Xbox support sent me here after a chat conversation. Like others, I purchased 3 months... Discussion in 'XBoX Sales and Promo' started by DueCandle777777, Mar 16, 2018.

  1. DueCandle777777
    DueCandle777777 Guest

    Another missing 3 months live gold issue


    Hi, Here is another missing 3 months Xbox Live Gold issue. Xbox support sent me here after a chat conversation. Like others, I purchased 3 months Xbox Live Gold in January that came with a bonus 3 months free. Was to
    have received the code by mid March but haven't received it yet. Could you please have a look and advise? Thanks!

    :)
     
    DueCandle777777, Mar 16, 2018
    #1
  2. GaborSroth
    GaborSroth Guest
    3+3 live gold membership

    Hi,

    I have purchased 3+3 months live gold membership in may, but I only got 3 months live gold membership (when i've puechased it said they will send me an another code for the next 3 months), not the promised 6 months. Today the 3 months will expire and I want
    to know when do i get the code for the another 3 months?

    Thanks!
     
    GaborSroth, Mar 16, 2018
    #2
  3. gohan16ken
    gohan16ken Guest
    Not recognizing I had Xbox Live Gold in Jan 2018

    Thanks, XBLRewards3 for responding to my previous thread and sending me my missing credits. But you closed the thread before I asked a follow up. I appreciate that I am getting my missing money but Xbox Live Rewards is still saying I am not Gold. What will
    happen when I get my Feb deposit in March? Is the issue resolve? How do I fix this issue? Xbox Live Rewards on Twitter said I need to cancel the 3 month promotional Gold. But how do I do that? Xbox Support said that is not impossible. How does added a 3 month
    promotional Gold turn my entire Gold into a promotion? Also, I just bought a new 3 month that I added to my Gold, so how come it didn't change it back to non promotional?
     
    gohan16ken, Mar 16, 2018
    #3
  4. Mister Quasar
    Mister Quasar Guest

    Another missing 3 months live gold issue

    Hey DueCandle777777! Sorry to hear about that missing token, and thanks for letting us know here.

    So we can take a further look into this with you, please reply to

    this thread     with the information that's requested in the opening post. I'll be locking this thread going forward.
     
    Mister Quasar, Mar 17, 2018
    #4
  5. Mister Quasar Win User

    Another missing 3 months live gold issue

    Hey DueCandle777777! Sorry to hear about that missing token, and thanks for letting us know here.

    So we can take a further look into this with you, please reply to

    this thread     with the information that's requested in the opening post. I'll be locking this thread going forward.
  6. gohan16ken Win User

    Not recognizing I had Xbox Live Gold in Jan 2018

    Thanks, XBLRewards3 for responding to my previous thread and sending me my missing credits. But you closed the thread before I asked a follow up. I appreciate that I am getting my missing money but Xbox Live Rewards is still saying I am not Gold. What will
    happen when I get my Feb deposit in March? Is the issue resolve? How do I fix this issue? Xbox Live Rewards on Twitter said I need to cancel the 3 month promotional Gold. But how do I do that? Xbox Support said that is not impossible. How does added a 3 month
    promotional Gold turn my entire Gold into a promotion? Also, I just bought a new 3 month that I added to my Gold, so how come it didn't change it back to non promotional?
  7. IgorLekz Win User

    I did not win my first month of live gold

    Mister Gwyther

    Does not count as one month, I am entitled to 3 months, not as I got my first gold in that month then this profile does not count right?

    I can still create and all but 3 with Gold.

    I have created another profile and this is with a 1 month live gold free.

    You can close the topic.

    And I'm sorry for my english xD
  8. AridLizard Win User

    Reward

    I would recommend saving up another 2000 points to get 3 months Live Gold for 15000 (including level 2 discount)
  9. Deku Donut Win User

    Missing free 3 months live gold

    Thank you to everyone for posting in this thread and letting us know!

    To make sure we have the proper information to help us look into this further for you, please make sure to include the following information in any new reports added to this thread:

    1. Did you purchase 3 Months of Xbox Live Gold via the promotional tile on the Xbox console, or via the page for the promotion at Xbox.com?

    2. The date that you purchased 3 Months of Xbox Live Gold via this promotion (to be eligible, you must have purchased during the promotion window between 1/15/2018 and 1/30/2018).
    1 I spoke to a customer service representative and they confirmed the purchase I have a reference number if you need it and yes I did buy it within the deal time window
Thema:

Another missing 3 months live gold issue

Loading...

  1. Another missing 3 months live gold issue - Similar Threads - Another missing months

  2. My original account was compromised, and i can tell its being used by another person....

    in XBoX Accessibility
    My original account was compromised, and i can tell its being used by another person....: See title. I tried to log into minecraft for the first time in awhile, and i couldnt sign in with my account. so i tried again, with the email i used for that account, and it prompted me to make a...

  3. I’ve gotten sighed out of Xbox account I pressed use another device it is telling me to put...

    in XBoX Accessibility
    I’ve gotten sighed out of Xbox account I pressed use another device it is telling me to put...: I have gotten sighed out of my Xbox account I pressed use another device and now it’s asking me to put in a code where do I put that code 3fad6f67-e8e3-46b9-9389-ef153c7e3bb5

  4. Transfer a game from one account to another

    in XBoX on Consoles
    Transfer a game from one account to another: Hi, I was previously playing a game through my ex's account, I have since set up a new account for myself and wondered if I was to load the game from his account to an external hard drive, could...

  5. Microsoft tells me : " We couldn't find an account with that username. Try another, or get...

    in XBoX Accessibility
    Microsoft tells me : " We couldn't find an account with that username. Try another, or get...: I got disconnected from my account and when i tried to log in , it just told me that " We couldn't find an account with that username. Try another, or get a new Microsoft account. " After that...

  6. Is it possible to move a child's xbox live profile from one Microsoft account to another...

    in XBoX Games and Apps
    Is it possible to move a child's xbox live profile from one Microsoft account to another...: Is it possible to move a child's xbox live profile from one Microsoft account to another please? Child xbox account currently lined to Dad's Microsoft account. Dad no longer willing to pay for...

  7. How do i use another verification way to unlock my acc

    in XBoX Games and Apps
    How do i use another verification way to unlock my acc: I don't know why but my minecraft acc keeps getting locked out, that wouldn't be a problem at all, but i can't switch an account. So everytime i try to sign in it goes directly to that place on...

  8. How do I take dlc from account to another

    in XBoX Games and Apps
    How do I take dlc from account to another: So I bought the sonic the hedgehog dlc the one with the skins on one of my accounts on my brothers xbox it's on an account thats mine but i can't remember the password and i want to transfer it to...

  9. Does anyone know when Ubisoft will have another sales event???

    in XBoX on Consoles
    Does anyone know when Ubisoft will have another sales event???: I hate doing it since i have the disc of Assassins Creed Valhalla but i may need to buy the store version of the game the disc version I have just does not want to play as good as it used to when...

  10. When I try to unlock my son's locked account, it says "Try another verfication method"

    in XBoX Accessibility
    When I try to unlock my son's locked account, it says "Try another verfication method": I am trying to unlock my son's account after it got locked from playing Minecraft. When I put my phone number and select next, it says "Try another verification method". (I am using philippines...