Another broken controller.

Discus and support Another broken controller. in XBoX on Consoles to solve the problem; After buying the covert forces controller in june I have had so many issues with it. The controller I first received had a defective dpad, that took a... Discussion in 'XBoX on Consoles' started by Krazy Crayon, Dec 29, 2015.

  1. Krazy Crayon
    Krazy Crayon Guest

    Another broken controller.


    After buying the covert forces controller in june I have had so many issues with it. The controller I first received had a defective dpad, that took a lot of pressure to use. I searched on the internet and its a common issue, but MS doesn't ever acknowledge
    it. I was then told to send it in on my dime, which I did. Got the replacement and that was defective as well. Had the same dpad issue but also the Y button was completely stuck and wouldnt decompress which made the controller unusable. I was then told to
    exchange the controller at the MS store, which is a 2 hour drive. I did this in hopes that I would get a decent controller, but after getting home, I opened the box and started using the controller. Now I have issues with this one as well. The dpad still doesn't
    work without using excess pressure, and the left trigger is rubbing against the casing of the controller. Where do I go next? Can someone please help me!!!!!

    :)
     
    Krazy Crayon, Dec 29, 2015
    #1
  2. Krazy Crayon
    Krazy Crayon Guest
    Another controller....broke

    Yea, it sucks really, because the 360 controller were tanks, but they went cheap to screw the consumer out.
     
    Krazy Crayon, Dec 29, 2015
    #2
  3. Ze12o Chance
    Ze12o Chance Guest
    Another controller....broke

    Ya I thought they were built to survive but no I guess
     
    Ze12o Chance, Dec 29, 2015
    #3
  4. Krazy Crayon
    Krazy Crayon Guest

    Another broken controller.

    So no comment from MS? What kind of customer service is this.
     
    Krazy Crayon, Dec 29, 2015
    #4
  5. Hey, Krazy.

    Unfortunately, your only course of action is to work with the Microsoft Store you received it from for a replacement, or set up a replacement through the
    Online Service Center. This is the only recourse users can take in the case of defective controllers. We are unable to assist further with issues with controllers, and if you need assistance setting up a repair through
    us, please reach out to phone or chat support. Thanks for understanding.
     
    Misses Quinzel, Oct 31, 2018
    #5
  6. Krazy Crayon Win User

    Another broken controller.

    So no comment from MS? What kind of customer service is this.
  7. Misses Quinzel Win User

    Another broken controller.

    Hey, Krazy.

    Unfortunately, your only course of action is to work with the Microsoft Store you received it from for a replacement, or set up a replacement through the
    Online Service Center. This is the only recourse users can take in the case of defective controllers. We are unable to assist further with issues with controllers, and if you need assistance setting up a repair through
    us, please reach out to phone or chat support. Thanks for understanding.
  8. NoVaKingGir Win User

    What can I do with this broken controller?

    If it is broken and out of warranty throw it away and purchase another one.
    I literally just got the controller. I cant afford that crap, whyd they send out a broken controller to replace a broken controller?
  9. Sanana94 Win User

    No Game Volume From Headset

    Hey there, It can easily be that the jack on your controller/headset is broken.

    I'm going to list a few things to try (if you can).

    1) Try the headset in another controller.

    2) Try the headset in another device.

    3) Try another headset in the controller. (for example your phone headphones)

    If the headset works in another device, than it might be your controller.

    If the headset works in another controller, than it's your controller for sure.

    If another headset works in your controller, we can also assume that headset/jack is broken.

    Let me know :)
  10. Jav0r Win User

    Xbox Software Issues

    Have you tried another controller? Maybe the "x" button is broken on your controller.
Thema:

Another broken controller.

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