Another account migration issue

Discus and support Another account migration issue in XBoX on Consoles to solve the problem; I have recently returned to Australia from the UK. I have tried to migrate my account using the account migration page on the Xbox site, but it kept... Discussion in 'XBoX on Consoles' started by DirectMattyG, Dec 19, 2015.

  1. DirectMattyG
    DirectMattyG Guest

    Another account migration issue


    I have recently returned to Australia from the UK. I have tried to migrate my account using the account migration page on the Xbox site, but it kept displaying an error message. I contracted xbox support via online chat, who inspected my account and said
    the account change was in progress and could take up to a week to take effect.

    Well that was over a week ago, and I still have not been migrated over to Australia. I cannot purchase music via groove on either my windows 10 or Xbox as the currency is in UK pounds and an region mismatch warning appears. Also on windows 10 and xbox, all
    movies are in UK pounds, and cannot purchase there as well.

    So what is going on?

    :)
     
    DirectMattyG, Dec 19, 2015
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Social & Gaming problems again!!

    Mad HATTER1908,

    Actually there is a way to know the last migration change. Just attempt to make an account migration on the account. Once the system informs the date on when it can change your region again, just move the date 3 Months backward to know the last account migration
    change.

    Next time please open another topic so we can address your issue properly!
     
    M3tal Daz3, Dec 19, 2015
    #2
  3. RainGlass
    RainGlass Guest
    Account Migration issue

    To, whomever it may concern,

    Hello, I just recently transferred regions using the migration tool. The location in question is from the US to UK. I can also confirm that I received the confirmation email that states that I have migrated successfully.

    The problem is that when I sign is I am still seeing ads and items that are I'm sure are still part of the US. Game transactions are also in US currency when I look them up. As such, I cannot redeem the 2100 points card I bought and cannot download the current
    game from the games for gold program. I have waited for about 3 days now hoping the issue would resolve itself but to no avail.

    This is my issue in a nutshell, and would appreciate some help. Thank you.
     
    RainGlass, Dec 19, 2015
    #3
  4. Another account migration issue

    Did you migrate your account from UK to Australia in the past 3 months ? If so then that's the reason why it doesn't work. You can only migrate it every 3 months
     
    FearedNightmare, Dec 22, 2015
    #4
  5. FearedNightmare Win User

    Another account migration issue

    Did you migrate your account from UK to Australia in the past 3 months ? If so then that's the reason why it doesn't work. You can only migrate it every 3 months
  6. Lucas Lauer Win User

    New Minecraft launcher won't connect since I changed my main alias from my Microsoft account.

    Hello, Youchan3070. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    Would you please give me more information about your issue?

    You changed your Microsoft account primary email address, but then you migrated the Mojang account to another Microsoft account? Is this correct?

    I ask because there is no way to migrate a Mojang account that is already migrated to another Microsoft account.

    Waiting for your kind reply.
  7. Georges C. Win User

    Mojang and Microsoft Minecraft accounts linked to same email.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Burdley, it seems to me that it has two issues in its description, in the case of the license of the game it is not possible to switch to another email account.

    For Mojang Migration to Microsoft, see the link below.

    Microsoft Account Migration Issues and FAQ

    https://help.minecraft.net/hc/en-us/articles/44...

    How to Migrate Your Mojang Account to a Microsoft Account

    https://help.minecraft.net/hc/en-us/articles/44...
  8. M3tal Daz3 Win User

    Social & Gaming problems again!!

    Mad HATTER1908,

    Actually there is a way to know the last migration change. Just attempt to make an account migration on the account. Once the system informs the date on when it can change your region again, just move the date 3 Months backward to know the last account migration
    change.

    Next time please open another topic so we can address your issue properly!
  9. dmaul1114 Win User

    My UA was resolved in 22 days

    Was your account migrated to another country?
Thema:

Another account migration issue

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