Another Account linked

Make a new Windows Live ID, connect the Xbox Gamertag from the ID on your new laptop to the fake account you just made, link you Xbox Gamertag to the Windows Live ID on your laptop and delete the fake account.

This is actually the hard way, but I don't really know how Windows 8 works: if you could just delete the ID from your computer and connect the one with your favourite Gamertag that would be the easy way.

If you need more support let me know.

epic changed it all last year, you can only link one xbox account to an epic account, you can unlink it but you can only relink that same xbox account to that same epic account. I think they did this as people were switching and changing and losing in game content they had bought.

Yeah, went through this 4 times already through their web-form and on the phone with them. They won't do anything since I was never the account holder for the EA account. that's the only information they'll verify.

Thanks for your response.

Im having the exact same issue. EA has been absolutely no help and were down right rude when trying to asl for their help. If you find a away around their ridiculous policy that basically just has them tell us were screwed please let me know.

Only EA would be able to unlink the EA account. You need to speak to them. Changing your gamertag wont do anything as the linked account will still use the same Microsoft account and use your new gamertag