Annoying Problem Please Help [Lords & Kingdoms Cover Art Replacing Art For Multiple Games]

Discus and support Annoying Problem Please Help [Lords & Kingdoms Cover Art Replacing Art For Multiple Games] in XBoX on Consoles to solve the problem; Apologies for any confusion, entexman. I can confirm that clearing cache 3 times is an official step to try and often times leads to success. The steps... Discussion in 'XBoX on Consoles' started by Irixion, Sep 27, 2015.

  1. Mister Maka
    Mister Maka Guest

    Annoying Problem Please Help [Lords & Kingdoms Cover Art Replacing Art For Multiple Games]


    Apologies for any confusion, entexman. I can confirm that clearing cache 3 times is an official step to try and often times leads to success. The steps I've provided are intended to refresh your game art that is displaying incorrectly for you. Just to make
    certain, you're seeing your box art show up as Lords & Kingdoms, correct? There is another issue where box art isn't showing, which isn't resolved with these steps.

    If this is indeed the Lords & Kingdoms issue just need to clarify, did you delete and clear cache 3 times as recommended? You mentioned that it wouldn't help, but it's definitely a step that needs to be completed for this to clear up. Please keep us in the
    loop.

    Glad to hear it's showing correctly for you now Glynniepoos!
     
    Mister Maka, Sep 30, 2015
    #31
  2. entexman
    entexman Guest
    Deleting the cache 3 times does not make any sense to me since it should delete the cache the first time or give an error saying the cache was not deleted. I tested on game with the steps and the image for Kingdoms and Lords still did not go away. Like I
    said I am not going to delete up to 100 games and re-download them unless I can get one game to work. Even then I think it is pretty unreasonable to expect me to do that when there was nothing I did on my Xbox 360 to cause the issue in the first place. Microsoft
    needs to start coming up with a better solution for this problem ASAP or I am done with the Xbox brand completely.
     
    entexman, Sep 30, 2015
    #32
  3. Mister Maka's verified answer didn't work for me, but this did.

    1. Delete all profiles on console. (profile only)

    2. Check storage for corrupt items and delete them.

    3. Clear cache. (I did it 3 times)

    4. Turn console off.

    5. Turn console on and download profile(s).

    Hope this helps someone.
     
    The 4th Estate, Sep 30, 2015
    #33
  4. XRaiderV1.
    XRaiderV1. Guest

    Annoying Problem Please Help [Lords & Kingdoms Cover Art Replacing Art For Multiple Games]

    clearing the cache worked for me, I'm happy.
     
    XRaiderV1., Oct 1, 2015
    #34
  5. I'm not going to re-download all my games. Fix your ***!
     
    N3BUCHADN3ZZAR, Oct 2, 2015
    #35
  6. SandSifter12
    SandSifter12 Guest
    Had Xbox resolved these issues for anyone. We have had the same issues
     
    SandSifter12, Oct 2, 2015
    #36
  7. entexman
    entexman Guest
    The issue with the Kingdoms and Lords icon showing up for multiple games incorrectly seems to be fixed by simply clearing the cache on the XBox 360 hard drive and rebooting the XBox 360.

    The issue with Game Art missing is still not resolved and is supposedly being "looked into". Since the missing game art is an issue on the XBox Live server end we can only wait for a solution there. Currently I only have a few games without Icons showing
    up and a couple of those arcade games have been like that for a while now.
     
    entexman, Oct 2, 2015
    #37
  8. entexman
    entexman Guest

    Annoying Problem Please Help [Lords & Kingdoms Cover Art Replacing Art For Multiple Games]

    The "verified answer" in this thread is not correct. To fix the "Kingdoms and Lords" icon showing up for multiple titles incorrectly all that should be needed is:

    1) Clear system cache on XBox 360 hard drive.

    2) Shut down XBox 360 and wait for it to fully power down. (Give it a good minute)

    3) Power up XBox 360

    4) Verify that "Kingdoms and Lords" does not show up on any games on your Xbox 360 game art.

    I have tested this on 3 different XBox 360's and it has worked on all 3 for me. Of course you may run into issues based on some other issue with your particular 360. I know for a fact solutions are never always a simple do these steps with the XBox 360
    lately. I would try these steps above before going through the steps documented in the "official" answer for this thread.

    Credit for the solution goes to Ratman7891 and Glynniepoos who posted the fix in my thread on the issue which got locked recently. I think the mods on this forum are a little "lock" happy. I never got to finish up my thoughts on my own thread and I was
    forced to come to this thread to wrap up my own issue. Locking threads should be an exception not a norm in my opinion.
     
    entexman, Oct 2, 2015
    #38
  9. Reasix
    Reasix Guest
    Same issue here. - most games are labelled as Kingdom & Lords. I've followed the steps but it just comes back. Oddly, I have Limbo labelled as Jetpack Joyride (another wp game).
     
    Reasix, Oct 2, 2015
    #39
  10. entexman
    entexman Guest
    @Reasix

    Do you have an external USB hard drive or USB thumb drive for external storage? It could be you need to clear the system cache on those storage options as well. For me only arcade games were showing up as "Kingdoms and Lords". I keep all of my Arcade games
    on the internal XBox 360 500 GB hard drive so I only cleared the cache for that drive. I also have a 1TB external USB hard drive to store all of my Games on Demand and installed retail games. Non of those games showed the "Kingdoms and Lords" game art so I
    did not clear the system cache on the drive.

    That's interesting about the Jetpack Joyride game art showing up for Limbo. I will take a look again on my 360 later to see if I see that game art or not.
     
    entexman, Oct 3, 2015
    #40
  11. Glynniepoos
    Glynniepoos Guest
    Here we go again! After the Kingdoms & Lords fiasco from last month, now we have Jetpack Joyride polluting our dashboards. And the fix from last time - clearing the cache and doing a hard reset - doesn't seem to work this time around.

    Looks like this is going to be a monthly thing until we all upgrade like good little economic units... I mean, customers.
     
    Glynniepoos, Nov 9, 2015
    #41
  12. Mister Maka
    Mister Maka Guest
    Hey Glynniepoos.

    Sorry to hear you're having that trouble. Since the particular issue in this thread appears to be resolved and is a bit over a month old go ahead and create a new thread detailing your trouble so we can best help you out there. Thanks dude!
     
    Mister Maka, Oct 31, 2018
    #42
  13. Reasix Win User

    Annoying Problem Please Help [Lords & Kingdoms Cover Art Replacing Art For Multiple Games]

    Same issue here. - most games are labelled as Kingdom & Lords. I've followed the steps but it just comes back. Oddly, I have Limbo labelled as Jetpack Joyride (another wp game).
  14. entexman Win User

    Annoying Problem Please Help [Lords & Kingdoms Cover Art Replacing Art For Multiple Games]

    Deleting the cache 3 times does not make any sense to me since it should delete the cache the first time or give an error saying the cache was not deleted. I tested on game with the steps and the image for Kingdoms and Lords still did not go away. Like I
    said I am not going to delete up to 100 games and re-download them unless I can get one game to work. Even then I think it is pretty unreasonable to expect me to do that when there was nothing I did on my Xbox 360 to cause the issue in the first place. Microsoft
    needs to start coming up with a better solution for this problem ASAP or I am done with the Xbox brand completely.
  15. entexman Win User

    Annoying Problem Please Help [Lords & Kingdoms Cover Art Replacing Art For Multiple Games]

    Also, deleting a game or 2 is not much work. If you have 100's of games showing the wrong box art that is a lot of work to put on the end user to "try". XBox support always assumes it is an issue with the users XBox 360. I have seen this problem on 3 different
    XBox 360's with 3 different accounts personally. That kind of points to XBox Live being the problem and nothing related to a specific Xbox account. So clearing the cache is a waste of time. Plus when you clear the cache you have to re-download updates for
    every game in your library. That is very inconvenient. Clearing the cache should only be recommended on a case by case basis for individual users having a specific issue.

    What is with people suggesting clearing the cache 3 times? All clearing the cache does is delete an configuration file as far as I can tell. That configuration file keeps track of all your games and what updates you have installed. Why would deleting that
    file 3 times make a difference? I think if there is an issue with XBox 360 not correctly clearing the cache even though there is no error message stating the operation failed, then Microsoft should be working on a fix for that ASAP. I have seen various users
    suggesting clearing the cache 3 times, but this is the first time I have seen official XBox support make that suggestion. It is a bit worrying that no one at Microsoft seems to know what is going on with their online system of late.
  16. entexman Win User

    Annoying Problem Please Help [Lords & Kingdoms Cover Art Replacing Art For Multiple Games]

    Problem still exists even following instructions. The issue is server based not local to XBox. Images are not cached locally so deleting game and clearing cache do not resolve the issue.
  17. ShadowLeopard64 Win User

    Annoying Problem Please Help [Lords & Kingdoms Cover Art Replacing Art For Multiple Games]

    Call Microsoft and complain as they said they will not fix it until the volume of calls reaches a certain number. I have the same issue as everyone here. (800) 469-9269 Microsoft number call and complain users unite.
Thema:

Annoying Problem Please Help [Lords & Kingdoms Cover Art Replacing Art For Multiple Games]

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