Anime rewards not showing up

Discus and support Anime rewards not showing up in XBoX Rewards & Social to solve the problem; spent 66 dollars on feb 7-8th and another 15 on feb 14th. I have 1 punch on the punch card f937d637-239f-4fb0-90f2-4de2902db8f1 Discussion in 'XBoX Rewards & Social' started by JETLIAN, Feb 17, 2017.

  1. JETLIAN
    JETLIAN Guest

    Anime rewards not showing up


    spent 66 dollars on feb 7-8th and another 15 on feb 14th. I have 1 punch on the punch card

    :)
     
    JETLIAN, Feb 17, 2017
    #1
  2. February Rewards are not Refreshing, or.........not calculating correctly.

    Hello,

    I have made several purchases for the XBOX Live rewards program missions, we will use the Anime challenge as an example (but I have participated in the free use as well). I made three separate purchase for 13.99, before tax, on anime from the "Anime" category
    yet there are only three fireballs lit up showing my progress. It clearly states the necessity to only purchase $40 worth f merchandise, either in games or movies. What is the dealio?!? Any help would be greatly appreciated.

    -Daniel
     
    YouAreTooEasy, Feb 17, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Rewards Not Showing Up

    Hello FlashFludd,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

    Purchases take up to 96 hours to be received and processed. As Smwutches says, if purchased as a physical disc from MicrosoftStore.com, the credits are awarded 15 days after shipping. If purchased digitally, it would go towards MyVIP progress, since you
    have not chosen to opt into the 6000 Credit Simply Rewarding offer.
     
    XBLRewards8, Feb 17, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Anime rewards not showing up

    Hello JETLIAN,

    Apologies for the inconvenience. We have investigated and determined why this happened on your account. It appears that there was an issue with the extra VIP star offer incorrectly taking priority over all other offers. This was not intended, and we have
    adjusted your account. You should see the correct progress/completion of this offer within a few days.
     
    XBLRewards8, Feb 20, 2017
    #4
  5. XBLRewards8 Win User

    Anime rewards not showing up

    Hello JETLIAN,

    Apologies for the inconvenience. We have investigated and determined why this happened on your account. It appears that there was an issue with the extra VIP star offer incorrectly taking priority over all other offers. This was not intended, and we have
    adjusted your account. You should see the correct progress/completion of this offer within a few days.
  6. BongKaos Win User

    Years of service incorrect?

    Your live rewards tenure and xbox live tenure are different animals..... My apology?

    The date you join rewards is indeed how long you have been a rewards member.

    Now for live, only gold periods show as part of being a live member.

    I thought the OP already moved on anyway good sir.
  7. XBLRewards8 Win User

    Anime Rewards?

    Hello RKS MuscleGeek,

    Apologies for the inconvenience. We have investigated this purchase and determined the error. You should see the completion shortly, within the next 1-3 days.
  8. XBLRewards8 Win User

    Missing Credits For Completing Summer Spotlight Promotion 2017

    Hello ANIME REDUX,

    As was stated in the FAQ for this offer, purchases can take up to 96 hours to be processed and Rewarded. Since you only made your purchase on the 4th, they were not processed and Rewarded until yesterday.
  9. Smwutches Win User

    Reward not showing up

    For help with the Rewards program, you'll need to post in the Xbox Rewards Questions support forum.
Thema:

Anime rewards not showing up

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