Andromeda has disappeared!

Rypathic · Mar 8, 2020

I bought, beat, and uninstalled Andromeda years ago. Now I want to reinstall it, my kid likes the rune puzzles, but it is not showing up in my games anymore, anywhere, on my xbox. I definitely bought it and have several hundred achievement points to show
for it, so where'd it go?

Help! And thanks!

:)

DanMen334

if the purchase was digital just access your xbox profile from a pc in the section of my games there you would have to appear select it and give it in install and ready, but if the game is xbox 360 0 xbox original and is not backward compatible you will
not be able to play it on xbox one

annix

I’m assuming you bought the game digitally? If so, it should show up under the My Games and Apps screen, under Ready to Install. Are you absolutely sure you’re signed in to the same gamertag/microsoft account that you originally made the purchase on?

You may want to read this article as well if you’re still having trouble.

https://beta.support.xbox.com/help/games-apps/my-games-apps/view-downloadable-content

AridLizard

make sure you are on the account/profile you purchased the game on and look for the game in the Xbox store to see if it shows the Install button.

if there is no install option and you only have the button to purchase the game, go to https://account.microsoft.com/billing/orders/ and look for the purchase there.
you will need to find this for the order number and other details for when you contact support.

then go to https://beta.support.xbox.com/contact-us and use the
Contact Us button and then select Subscriptions and Billing from the top window and then
I need help making a purchase from the second window. scroll to the bottom of the contact options and select
Request a Call from Support.

hope this helps

Deaths Head 200

Maybe set in the Andromeda galaxy, hence Mass Effect Andromeda perhaps?

Andromeda Asc

EA have downsized Bioware for now, and redeployed a lot of the Mass Effect Andromeda staff to work on Star Wars Battlefront 2.

Although Mass Effect Andromeda has been suspended, as far as I know from the various media sources and comments from people close to the Dev team, a new DLC is still coming for Mass Effect Andromeda.

I haven't got a solid confirmation at the moment, but best advise would be to be patient.

Andromeda has disappeared!