Android Solitaire logs Me Out Mid-game

CityguyUSA · Dec 9, 2019

So I play solitaire everday the Daily Challenges. Sometimes I have to use the bathroom, get a drink, etc When I get back I bring Solitaire back to the foreground and my game is lost no matter which game out of the 5 I was playing, it has logged me out I
guess because when it is brought back to the foreground it's reloading like I just loaded the app. It doesn't always do this or does it? I don't know but it's as annoying as can be when you are halfway through a Hard or Expert level game and you have to
start at the beginning again you don't even want to start sgain.

Stupid categories typical MS thinking it has to fit into one of yheir boxes but they only add a link from the app to this site and then don't recognize why you are here. zit's one stupid MS fail after another.

Time to allow the ability to sue for liabilty.

:)

xDevilxGirlx421

Hi,

sorry to hear your issue but have you tried deleting the app and reinstalling it again to see if that fixes the issue

GordonHerriott

The issue is a Microsft issue!. Solitaire has worked fine for several years and then magically popped up last week with 117000 error on Android phone and will not log in. Happily logged in on PC so is an Android/ Microsft issue. Surely they have an answer.

RadHeartache61

This is happening to me, too, and I had been playing Solitaire for months with no problems. I did not make any changes to my computer. I get the update available notice, log in, it takes me to the store that tells me there are no updates available and then
it logs me out. If I leave Solitaire open it correctly logs my games played and won, but if I close Solitaire and then go through the sign in/update/sign out glitch, it resets my games back to where I was when the glitch started happening.

XBF Amber M

Hi JustineTime,

Thanks for reaching out to us in the forums for this issue. Since you're having this issue with an Android device, you may wish to attempt the troubleshooting steps available in the following support article: Microsoft
Solitaire Collection on iOS and Android.

Give this a try and let us know the results.

I hope that this helps out!

EdibleApollo82

How do I log out of my xbox live account in Microsoft Solitaire Collection without logging out of windows? I want to log out of my account in Solitaire so someone else can play offline. Is this possible because it seems as if once you log in you can never
log out. How do I log out in Solitaire?

Android Solitaire logs Me Out Mid-game