Android Game Pass App not showing active console

Discus and support Android Game Pass App not showing active console in XBoX Games and Apps to solve the problem; I recently updated my Android Game Pass App and I can do remote installations but under the Play Later section the installs that have happened are all... Discussion in 'XBoX Games and Apps' started by SpacemnkyDad, Jul 18, 2020.

  1. SpacemnkyDad
    SpacemnkyDad Guest

    Android Game Pass App not showing active console


    I recently updated my Android Game Pass App and I can do remote installations but under the Play Later section the installs that have happened are all still there. When I go to the details page for the games they show the Add to Play Later and Install on
    Xbox buttons.

    I tried using the Manage link but the Active Console page doesn't show anything so I cannot remove anything from the installations section.

    I have followed all the settings for making my Xbox ready for remote installations and the app can see my different available devices so not sure why the manage doesn't work.

    Any help is appreciated.

    :)
     
    SpacemnkyDad, Jul 18, 2020
    #1
  2. Andrew Edmans Win User

    Gamertag change not updating on android app

    Yes I have an ultimate pass and it shows correctly from there. It shows correctly on the console just not on the Android app. Strange.
  3. harrypearce2017 Win User

    Help with Microsoft Solitaire Premium

    same problem here with the android app. Active subscription is not showing in the solitaire app.
  4. CarTzy Win User

    Game Pass Ultimate Not Showing As Active On Android App

    Hello JerryB26!

    Thank you for posting in the Microsoft Community.

    I understand that you're experiencing issues with your Game Pass Ultimate subscription on the Android app. Have you tried signing out of the app and signing back in? This can sometimes refresh your account information and resolve the issue. If that doesn't work, you can try clearing the cache and data for the app in your device's settings. If the issue persists, please contact Xbox Support for further assistance. They will be able to look into your account and help you resolve the issue.
  5. CarTzy Win User

    Game Pass Ultimate Not Showing As Active On Android App

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  6. Mac Chapman Win User

    Zoo Tycoon - Which Game Pass???

    I have the same issue. It says it's available on game pass PC, but when you actually try to play it, it says it isn't available.

    EDIT: the xbox game pass app on android shows the correct state of the game - Only available on consoles.
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Android Game Pass App not showing active console

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