Android Game Pass and Xbox Remote Play Issues on New Phone

Discus and support Android Game Pass and Xbox Remote Play Issues on New Phone in XboX Insiders to solve the problem; So I recently picked up an S22 Ultra. Everything seems good on it except that the Android Game Pass and Xbox Remote Play does not work at all. For the... Discussion in 'XboX Insiders' started by /u/kenshinakh, Mar 14, 2022.

  1. /u/kenshinakh
    /u/kenshinakh Guest

    Android Game Pass and Xbox Remote Play Issues on New Phone


    So I recently picked up an S22 Ultra. Everything seems good on it except that the Android Game Pass and Xbox Remote Play does not work at all.

    For the Game Pass app, the Play button is disabled and sometimes it will not show any options to play but instead just show "Install to". I have an Ultimate subscription so it should work. I also tested this on my older Samsung S8 phone and the play button is enabled and I'm able to access it. I though this might have to do with WebView but I updated to the latest one already and I tried the dev version. I was able to run xcloud perfectly fine using Chrome and Edge browsers too, so it's very strange the native android app is having issue.

    For the Xbox Remote play, when using it to remote play my XSX on my home network, it just opens a gray screen and shows a spinner forever. This app also works perfectly on my S8 phone, and works well on my PC.

    I'm not too sure what's wrong at this point. I've tried resetting the app cache, relogging, restarting, uninstalling the apps, reinstalling the apps, tried setting location to United States again. All the stuff I tried does not seem to fix anything at all and it's pretty frustrating. I even wiped and reset my phone but that didn't fix anything.

    Is there an issue with Xbox on the newest S22 Ultra? Or something on Xbox is excluding my device from being able to play? I figure I post this here to see if anyone has had these issues and failed to resolve them like I did.

    submitted by /u/kenshinakh
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    /u/kenshinakh, Mar 14, 2022
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  2. Nursemorph Win User

    PC to XSX Remote Play - console turns on, only see a black screen, disconnects 1 min later

    Then remote.play wont work

    Remote play ala xcloud is only available on gamepass ultimate

    Game.streaming.via.the xbox companion app requires a xbox

    Keep in mind you can't.use.the.xbox while you are.using.the wireless gamestreaming
    Huh? Remote Play is nothing to do with Xcloud or Game Pass. And if it won't work, then how can they get it working on their Android device? And they have an Xbox so that's not the issue.

    They are trying to Remote Play their Series X games from their Series X console to their PC via the Remote Play feature and using the Xbox App. This should work without an issue, as it does with their Android device. There is nothing on the Remote Play page to suggest Game Pass is needed

    https://www.xbox.com/en-GB/consoles/remote-play
  3. Rostom L Win User

    My play button on xbox game pass will not click so I have no access to any games on my android

    Hi Christian!

    What exactly is your Android phone brand/model? Are you trying to play your games via remote play or cloud gaming?

    From which country are you currently located as well?

    Please note that for cloud gaming, it's required that you have an active Xbox Game Pass Ultimate subscription on your account.

    For the basic troubleshooting, try to reinstall your Xbox Game Pass app and restart your Android device.
  4. Ale_098 Win User

    Xbox game pass for Android won't run games on my new phone.

    In the Game Pass android app, cloud games are listed as "install to" with no option to play. This all started on my new phone.
  5. DaewooKim1 Win User

    PC to XSX Remote Play - console turns on, only see a black screen, disconnects 1 min later

    I'm having the same issue.

    but I figured something about this.

    When TV that connected to XBOX is turned on. remote play works.

    but when TV is turned off. remote play is not working.

    if I turn on my TV first, then remote play from my PC . it works perfectly.

    then if I turn off my TV. suddenly Remote play become very unstable and stuttering.

    and it disconnected automatically in a minute.

    I tested wireless and wired , both behaves same.

    and most importantly , this issue not reproducing iPhone and android phone remote play.

    mobile phone remote play works perfectly no matter TV is turned on or not.
  6. jcleigh Win User

    PC to XSX Remote Play - console turns on, only see a black screen, disconnects 1 min later

    I'm having the same issue.

    but I figured something about this.

    When TV that connected to XBOX is turned on. remote play works.

    but when TV is turned off. remote play is not working.

    if I turn on my TV first, then remote play from my PC . it works perfectly.

    then if I turn off my TV. suddenly Remote play become very unstable and stuttering.

    and it disconnected automatically in a minute.

    I tested wireless and wired , both behaves same.

    and most importantly , this issue not reproducing iPhone and android phone remote play.

    mobile phone remote play works perfectly no matter TV is turned on or not.
    Wow you are right! I recreated this behavior exactly.

    It would appear that PC Remote Play has some dependency on the XBox's TV being on. This is a great find @DaewooKim1!
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Android Game Pass and Xbox Remote Play Issues on New Phone

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