Ancient coins Sea of Thieves

Have you checked account.microsoft.com on your billing history to see that the purchase went through?

Hallo,

Als je niet binnen 24 uur je coins krijgt op de game moet je xbox support contacten en om een refund vragen

[translation-Hello

If you don't get your coins on the game within 24 hours, you'll need xbox support contacts and ask for a refund]

Yes purchase went through its says its completed but my saldo did'nt change and it was 20 days ago

Hoe kan ik dan in contact komen met hun hebben ze een email of telephone nummer

[translation-How can I then get in touch with them they have an email or a number]

Hi there, and thank you for reaching out. My name is Aileen, and I am an independent advisor here to guide you.

You’re right to double-check this, and I’ve got some clarity for you.

Unfortunately, Microsoft Rewards redemptions like Ancient Coins for Sea of Thieves only apply to the Xbox and Microsoft Store versions of the game. They’re directly tied to your Microsoft/Xbox account, and the PlayStation version of Sea of Thieves runs independently of Microsoft’s ecosystem.

Since PS5 accounts don’t link to Microsoft’s in-game purchases the same way, you won’t be able to use Microsoft Store Ancient Coin redemptions on your PlayStation copy.

In short:

If you're playing Sea of Thieves on PS5, any Ancient Coins redeemed through Microsoft Rewards will not show up in your PlayStation account.

You're not alone — a few players on Reddit ran into this exact situation, and the consensus was the same. If you have a PC or Xbox version tied to the same Microsoft account, you could still use the coins there.

I know that’s not ideal, but I hope this helps clear it up for you.

Please let me know if you need any further assistance. Looking forward to your response.