An unknown user changed my gamertag

Discus and support An unknown user changed my gamertag in XBoX on Consoles to solve the problem; My gamertag was changed today from GageTheGhost to I have no idea why 8d8b2566-71cd-404c-881a-0ff61939e3f7 Discussion in 'XBoX on Consoles' started by GhostlyGage, Oct 17, 2019.

  1. GhostlyGage
    GhostlyGage Guest

    An unknown user changed my gamertag


    My gamertag was changed today from GageTheGhost to I have no idea why

    :)
     
    GhostlyGage, Oct 17, 2019
    #1
  2. XBF Diego M Win User

    An unknown user changed my gamertag

    Hi GhostlyGage,

    Xbox Live gamertags were updated a while ago with added features, which can be found

    here
    . Since those changes, everyone was able to get a free gamertag change from http://social.xbox.com/changegamertag. If your old gamertag is taken, you can still choose
    that tag but with a numbered suffix, similar to a Discord tag. Any changes after that will cost money.

    Try out that link to change your gamertag back and let us know if that helps!
  3. XBF Amber M Win User

    An unknown user changed my gamertag

    Hi Gage,

    Thanks for reaching out to us in the forums for this issue. If this is a change that you did not initiate, then you may wish to secure your Microsoft account by changing the password and updating your security information just in case

    your account has been compromised
    .

    Additionally, I would also recommend checking the
    Enforcement website
    just to be sure that this wasn't a forced Gamertag change for any reason.

    Give this a try and let us know the results.

    I hope that this helps out.
  4. GhostlyGage Win User

    An unknown user changed my gamertag

    Thank you for Telling me I was about to start up dating my passcode But is there any way that I could change my name back or do I have to pay to change it back?
  5. GhostlyGage Win User

    An unknown user changed my gamertag

    So the unknown user changed my gamertag using that free gamertag change I think that user might have had my account for a while or something and was waiting to change it possibly as a prank or something or may have gotten it today
  6. XBF Diego M Win User

    An unknown user changed my gamertag

    Hi GhostlyGage,

    I'm sorry to hear that. Unfortunately there is nothing that we can do about that situation. If your free gamertag change was used, then you won't be able to get another one. You will need to pay in order to change your gamertag back.

    If your account was compromised, then changing the password will prevent anyone from signing into your account again. You should also consider enabling

    2 step verification
    if you are concerned about unauthorized access, although just changing the password should be enough.
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An unknown user changed my gamertag

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