An error occurred while processing your request. -> Accessing xbox.com is not possible

TJWK · Nov 17, 2021

Hello Community,

I using my Mac Book and the Chrome browser to access xbox.com. Mainly to use Xbox Cloud Gaming.

The following error is occurring every time I open the page:

An error occurred while processing your request.

Reference #30.16651002.1637097414.421c9e62

I delete the browser cache, restarted the system serval times.

4 Hour ago everything was working fine.

I have the same error when I try to access the webpage via my android mobile phone.

Many thanks for your support.

Best regards,

Toby

:)

Christopher Revoredo

Hi there Toby welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Have you checked the official Xbox troubleshooting page? There might be something there to help! https://support.xbox.com/help/games-apps/cloud-...

Jenkszz

tested signing into xbox.com again and got this error:

An error occurred while processing your request.

Reference #30.b5ef3e17.1552957314.41895a84

MichaelVilleda

I keep getting this "An error occurred while processing your request.

Reference #30.949f33b8.1377375528.447f708"

LentPorpoise803

I've just received this error from another go.

An error occurred while processing your request.

Reference #95.51df56b8.1442298147.2fa38e0

chuckrcheese

An error occurred while processing your request.

Reference #97.95cd8f18.1447892471.9e

for my user name gamertag on post

An error occurred while processing your request. -> Accessing xbox.com is not possible