Among Us not Working

Discus and support Among Us not Working in XBoX Games and Apps to solve the problem; After the recent Among Us update all my devices with among us installed were having AU issues. So when I go into the game it's fine but when a game is... Discussion in 'XBoX Games and Apps' started by Noël Thakur, Apr 16, 2021.

  1. Noël Thakur
    Noël Thakur Guest

    Among Us not Working


    After the recent Among Us update all my devices with among us installed were having AU issues.

    So when I go into the game it's fine but when a game is about to start instead of giving me my role it just says a black screen.

    This is the same for all the devices.

    Can someone please help me!

    :)
     
    Noël Thakur, Apr 16, 2021
    #1
  2. XBF Ihssane Z Win User

    Among Us not Working

    Hello @Noël Thakur, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox:

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  3. XBF - Hayabusa Win User

    Among us wont work

    Hello kyleward5,

    Sorry to hear you are having trouble playing Among Us. It sounds like your version is outdated.

    On the PC Gamepass app, right click the game on the side collection bar, then click Manage. There should be 2 tabs on top, click Files then it will tell you the version number. If it's not 2022.2.5.0, then click the Check for updates button.

    You can also right click the game and go to View details which should take you to the store page and it should ask for an update as well. Make sure there are no firewalls or antivirus programs that may be blocking updates from going through.
  4. XBF Aicha T Win User

    Among Us sign-in won't work.

  5. El Marso Win User

    The Wolf Among Us game not working

    I actually didn't see the stickied thread above, ill try that first thanks
  6. roadkill1910 Win User

    The Wolf Among Us game not working

    Try deleteing the game from the console and then clear the system cache 3 times when cleared restart the console redownload the game then try it see if it helps
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Among Us not Working

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