AMC app not working

Discus and support AMC app not working in XBoX Games and Apps to solve the problem; I have reset my modem and router so I do believe it is not on my side. I have a Xbox One X if that matters. [img] b65a6cda-7ac2-4d95-9d98-7bcba6cf3d7d Discussion in 'XBoX Games and Apps' started by Texas4Lyfe ABN, Apr 15, 2018.

  1. AMC app not working


    I have reset my modem and router so I do believe it is not on my side. I have a Xbox One X if that matters.
    AMC app not working [​IMG]

    :)
     
    Texas4Lyfe ABN, Apr 15, 2018
    #1
  2. KIDAKA
    KIDAKA Guest
    AMC app not working

    AMC app is not working through my Xbox One X. It will pull up the AMC black logo screen. But the the loading circle comes up for a few seconds followed by a message that the app can't go online.

    The internet is working fine at around 213 mbps

    Any fix or help on this would be much appreciated!
     
    KIDAKA, Apr 15, 2018
    #2
  3. AMC app not working

    Hi there KIDAKA,

    We appreciate you reaching out to us on the forums with this issue. Can you tell us if the app is downloaded on an external drive or if you've attempted to download the content from the app store again instead of your ready to install section? Be sure to
    let us know how that goes.
     
    Mister Taurus, Apr 15, 2018
    #3
  4. AMC app not working

    Hey there Texas4Lyfe ABN! Thanks for reaching out to us & appreciate the picture!

    Just to clarify, is this currently the only app that you're experiencing this connection issue with?

    To make sure, do your current network stats meet the
    requirements
    ?

    Also, what steps have you tried already for this issue?

    Be sure to keep us posted!
     
    Mister Kernel, Apr 16, 2018
    #4
  5. Yes this is the only app giving me issues.

    My network stats meet the requirements.

    I have tried to restart my modem and router. Uninstall and reinstall the app. Also hard reboot my Xbox.
     
    Texas4Lyfe ABN, Apr 16, 2018
    #5
  6. I just uninstalled the app then hard rebooted my Xbox. Then reinstalled the app and it is working now. Thank you for your help.
     
    Texas4Lyfe ABN, Apr 16, 2018
    #6
  7. Fantastic! Glad to hear that things are up & running on your end. If you have any other Xbox Support questions that we can help with down the road, be sure to create a new forums post.

    Take care AMC app not working :)
     
    Mister Kernel, Nov 2, 2018
    #7
  8. Texas4Lyfe ABN Win User

    AMC app not working

    Hey there ! Thanks for reaching out to us & appreciate the picture!

    Just to clarify, is this currently the only app that you're experiencing this connection issue with?

    To make sure, do your current network stats meet the
    requirements
    ?

    Also, what steps have you tried already for this issue?

    Be sure to keep us posted!

    Yes this is the only app giving me issues.

    My network stats meet the requirements.

    I have tried to restart my modem and router. Uninstall and reinstall the app. Also hard reboot my Xbox.
    I just uninstalled the app then hard rebooted my Xbox. Then reinstalled the app and it is working now. Thank you for your help.
  9. Texas4Lyfe ABN Win User

    AMC app not working

    Hey there ! Thanks for reaching out to us & appreciate the picture!

    Just to clarify, is this currently the only app that you're experiencing this connection issue with?

    To make sure, do your current network stats meet the
    requirements
    ?

    Also, what steps have you tried already for this issue?

    Be sure to keep us posted!
    Yes this is the only app giving me issues.

    My network stats meet the requirements.

    I have tried to restart my modem and router. Uninstall and reinstall the app. Also hard reboot my Xbox.
  10. Mister Kernel Win User

    AMC app not working

    Hey there Texas4Lyfe ABN! Thanks for reaching out to us & appreciate the picture!

    Just to clarify, is this currently the only app that you're experiencing this connection issue with?

    To make sure, do your current network stats meet the
    requirements
    ?

    Also, what steps have you tried already for this issue?

    Be sure to keep us posted!
  11. Mister Kernel Win User

    AMC app not working

    Fantastic! Glad to hear that things are up & running on your end. If you have any other Xbox Support questions that we can help with down the road, be sure to create a new forums post.

    Take care :)
  12. Mister Taurus Win User

    AMC app not working

    Hi there KIDAKA,

    We appreciate you reaching out to us on the forums with this issue. Can you tell us if the app is downloaded on an external drive or if you've attempted to download the content from the app store again instead of your ready to install section? Be sure to
    let us know how that goes.
Thema:

AMC app not working

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