Amber account status

Hi, my account status has been Amber for about 6 months now and the only advice I seem to get is "post it on the forum". What's wrong?

:)

 

How to use the Xbox 360 Wireless Microphone

It is better to hold the microphone 0.5-3 inches (1-8 cm) from your mouth at the time of singing or speaking. Don’t blow into the microphone or tap directly on the microphone windscreen.

It is possible to use up to two wired or wireless controllers together with the microphones. You cannot use a microphone if a wired headset is connected to your console. But the Xbox 360 Wireless Microphone doesn’t interfere with any other wired or wireless Xbox 360 accessories.

The Microphone indicator lights

You can easily understand your microphone status from the built in lights shining.

• If the lights flash green one time every second, it indicates that the power is on.
• If the lights flash green four times every second, it indicates that the microphone is connecting.
• If the lights flash blue and then stops, it means that the connection is completed.
• If the lights flash green one time every second, it means that your microphone is out of the wireless range of your console.

It is also very important to understand the battery status signals.

• If the battery of your microphone is low, the lights will flash amber one time every three seconds.
• If the battery status is critical, the lights will flash amber one time every second.

 

Rewards Account is showing Amber

Hi Support, was instructed via email to reach out to the Xbox Live Rewards support forum team to resolve a problem with my XBL Rewards Account, so this is what I am doing, waiting patiently for a reply from XBL Rewards support team.

 

Hello Dream Seeker,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
this is a data issue, and not the result of any faulty user input. We apologize for the inconvenience.