Ambassador Help?

Hello, my name is Alex, and my gamertag is . After many chats with support reps (roughly 5), I was given this email for as the next possible solution to my issue. I'll copy/paste my forum post of my issue below:



I have a serious concern regarding my ambassadorship, sorry if this is in the wrong sub-forum but I feel this is account related so this (to me) seems to be the most appropriate section to report this into. So I used to be an Xbox Ambassador, and
I believe I was rank 4 (at the least, possibly higher). Well once Xbox changed their policy that you had to be 17 to be an ambassador, my account was rightfully removed from the ambassador program, and that is fine. So after that policy changes, I then proceeded
to make a support ticket asking that when my account age is 17, would I be able to regain my ambassadorship status in which I was told a firm yes, although this was months ago and I cannot recall the exact conversation. So just recently my account
turned 17 and I head over to the ambassador website to receive this error: "You have been removed from the Xbox Ambassadors Program. This could be due to a lapse in your Xbox
Live Gold Membership or an Enforcement action on your account. For additional support, please visit the Ambassadors
Access Forum. " Sure enough I was like, well okay, so I head over to the "Ambassadors Access Forum" as instructed and wouldn't you know, I receive the same error as stated above. Now, I do currently have Xbox Live Gold, so that is not the
issue, so I decided to make another ticket for support in which I talked to another support person who told me my account is in good standing and I do not have any enforcement actions taken on my account. I have also checked my account's
record in which I get the following: "Congratulations! You have a perfect record." Now my issue here is that I have been told I could re-apply for my ambassadorship, then upon making the second ticket telling me that my account qualifies for the ambassadorship
program and I meet all criteria, I was wondering why I am still revoked access from the ambassador website and subforum? Any help would be greatly appreciated, thanks.

NOTE: I've also been told to contact the Ambassador Twitter page, in which I was ignored (yes, I DM and tweeted at the correct page). I've also been given an e-mail in which I was also ignored, so please do not reply with those two as possible
resolutions.

:)

 

Preview Program Level, do you know yours?

You sure that isn't the XBOX ambassador level? (I think ambassador is the right namelol)

 

Rumor, MS is expanding voluntary tech supports

They've been using ambassadors for chat support for some time now. So in a way, they kind of were.

 

Contact the Ambassador staff via XBL message at XboxAmbassadors. Be patient as it might take some time to respond.

 

Bumping since I still have yet to get an answer anywhere, or a solution

 

You'd still want to contact Ambassador staff through a Live message as bowski stated. If you've not gotten anywhere through XboxAmbassadors, try messing Mister Sconnie

 

Changing the age of your account nor changing the email of your account will affect your account age fyi

It goes based on your age when you set up your account

 

I mean, I'm still 18 regardless so it doesn't really matter. It's not even about the age of the account, it's about I literally cannot even apply again even though my account meets all of the qualifications.

 

Yeah Mister Sconnie has messaged me, hopefully he can get this to work for me, fingers crossed haha.