ambassador chat...

Are these "ambassadors" vetted prior to being let loose on the public via live chat? I tried to get some help before and got the chat ended on me twice.. Very rude as well. I eventually went to ms support live chat. That was... Fun :-(

:)

 

Rumor, MS is expanding voluntary tech supports

They've been using ambassadors for chat support for some time now. So in a way, they kind of were.

 

Rumor, MS is expanding voluntary tech supports

Yup

=== God is great. Tapatalk is ok. People are crazy. ===

 

The chat sometimes crashes mid chat causing disconnects. What was your issue?

 

It's fine - nobody seemed to have the answer so I've given up hope to be fair.

I was more shocked at the attitude of whomever I spoke to the first time.

 

So you didnt really have an issue and went to troll?

 

By the way - what's the tick and the WW icons on your tag?

 

On topic and Weekend Warrior. Did you post your problem in the support forums? I remember seeing a post from you somewhere else. I cant find it now though

 

Wow - and this is the attitude I'm talking about. No, I didn't "go to troll". I'm beyond frustrated having been trying to get an answer from MS support and getting to the point where I'm laughing at my PC and pulling my hair out.

"So, sir I can see that you seem to have issues logging in".... "No?!"

"Oh, thanks for this information, let me check my resources"

"Sigh"

 

What is your issue? Im trying to help but you arent trying to allow me

 

So - my issues were.

"Incorrect readings on time comparisons on bf4, activity feed dead, pins not working and also daily challenges being in Spanish for apps I can't download"

 

I tries asking the community ambassadors because asking MS is akin to watching paint dry.

 

The time comparisons is a known bug, nothingcan be done by you. What exactly do you mean the activity feed is dead? Like its showing nothing? Also pins, do you mean you cant pin games and apps?

 

Also when was the last time you did a system reboot?

 

So, pins - basically they delete themselves, pin themselves - whatever they feel like doing.

Activity feed - flat out dead. All I see is "this is where you'll see friends activity"

And finally, featured challenges - I have challenges for apps in Spanish for Spanish apps. Apps I can't download. Premium Play and la lega. I've checked my regions and re signed in to my profile.

Thanks for trying to help - and I can assure you I'm not a troll. An angry ogre perhaps!