Amazone Prime not functional anymore at all!

Discus and support Amazone Prime not functional anymore at all! in XboX Insiders to solve the problem; Well after the "No sound in Edge" problem , My Amazone Prime App is not working any more. I tried all problem solutions but as with Edge... No results.... Discussion in 'XboX Insiders' started by /u/KombatDragon, Jul 12, 2021.

  1. /u/KombatDragon
    /u/KombatDragon Guest

    Amazone Prime not functional anymore at all!


    Well after the "No sound in Edge" problem , My Amazone Prime App is not working any more. I tried all problem solutions but as with Edge... No results. Its nothing more then a commercial tile in the dashboard at this moment

    submitted by /u/KombatDragon
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    /u/KombatDragon, Jul 12, 2021
    #1
  2. Bazajaytee Win User

    Amazon instant video

    Amazon Instant Video shows any films purchased through Amazon and any Amazon Prime content.

    Xbox doesn't have a Prime App, rather Xbox Video which only shows films and shows purchased through Xbox Store.

    If films/shows purchased from Amazon aren't showing in Amazon Instant Video app you will need to contact Amazon Customer Support to verify your purchases.

    Remember, Amazon Prime content changes so they remove films/shows periodically and add new ones. Amazon Instant Video purchases remain all the time.
  3. Sgt Robbins 56 Win User

    Xbox One and Amazon Prime Video.

    I checked the list and have done all they have listed. I have reset the router, factory reset the box, uninstalled and reinstalled the Amazon Prime video.

    I have spent 5 hours with amazon support and 2 hours with Xbox support. I have an Xbox One and Xbox One X that have the same problem with Amazon Prime Video.

    I can go into Prime Video, select a video, the video will play, I hear the audio but have a black screen.

    I have tried the Xbox on two T.V.s. I tried the Amazon Prime Video on the Xbox 360 and it works.

    Amazon Prime Video is worked up until 10 days ago. And is the only video app not working correctly.
  4. JodyCloutier Win User

    amazon prime

    I switched my region to U.S. rebooted the xbox, found and Installed the app, switched region back to Canada rebooted then logged in to the app. I have no idea if its going to continue to work and / or be updated but its there for now. Amazon Prime Video
    has been in Canada now a year and still no Xbox App in the Canada store. This is getting stupid already.
  5. XBF Leo G Win User

    Amazon Prime

    Hello StephenFricke,

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will
    be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!
  6. Bandido1508 Win User

    Amazon prime

    You might have to block that from your amazon prime account on the computer, change your password for your account or remove the payment instrument.
Thema:

Amazone Prime not functional anymore at all!

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