Amazon Xbox Live code not working

I wouldn't mind Amazon and MS working out a deal so that Amazon can sell digital codes for the Marketplace.

Amazon owning the Xbox brand would be messy.

So i use a £10 gift card top up on amazon then i use that to buy another £10 gift card that you redeem the same to topup £10 on xbox i know i bought a amazon card but they both are 25 character digital top up code you know £10 amazon is the same
as £10 xbox😕

Yes. You must use the £10 on your amazon account (after you redeem the code if you had one) and then purchase a £10 xbox gift card and then redeem that on Xbox for the money.

Amazon gift card is not the same as an Xbox Gift card, even if they have the same amount of characters in a code. If you try to enter it, it will not accept it.

For example, you will need to buy this (if you're in the UK in the URL):
https://www.amazon.co.uk/d/Xbox-Live-Store-Currency-Cards/Xbox-Live-Credit-Online-Code/B018FBCUZI/

If the co.uk is not your country, please go to Amazon and search for £10 xbox gift card. It will be emailed to your email that you have on Amazon and then you redeem it here:
https://redeem.microsoft.com/enter and then you have the money in your account to use.

The code was bought from AMAZON

https://www.amazon.com/Xbox-Live-Month-Gold-Membership/dp/B002VBWIP6

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us they can do a more indepth look into this issue.

Hi there,

Remeeming errors are usually caused by issues on the account itself. Be sure to check your billing information at
http://billing.microsoft.com and
http://account.microsoft.com/services for any outstanding amount issues.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that account , console and code region match, using different regions van cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us