Amazon Prime mp1032 error on 360

I have the same Problem, Amazon Love Film works at my Samsung Smart TV and Xbox 360 perfect but at Xbox One i get permanently the Error Code MP1032.

I have been hit by this same bug in the last week and have read the replies here. I need this to work as I have a projector that is connected by Component Cables and the XBOX 360 is one of my last devices that isn't purely just connected via HDMI. So this
isn't a HDMI problem. The cabling also has always gone through an A/V amp and still is.

Anyway in my case I have now pinned down the file in error, so I no longer have to delete the whole app and reinstall and hope it is the same for you guys.

I have the App installed to a USB device but also have a Memory Unit inserted. It is when I run Amazon Video for the second time that the problem occurs after reinstalling. I have found a Amazon Video App file being stored on the MU, It is the "PlayReady
License Store" under the Amazon Video folder. Once deleted I find the videos start playing OK. I haven't currently let a whole video run, so I don't know if I will encounter any other problems. I had also tried to move the file to USB but it doesn't fix the
problem as another is created on the MU.

The problem kept cropping up every time that we used the Prime app. We could watch a show, but once the Xbox was shut down and restarted, the error would crop up. Each time, we had to delete the Prime app and reinstall. It's fixed now. I'm not certain what
fixed it, but last reinstall of the Amazon Prime app, I did two things different. First, I deleted the app through the system controls. Navigate to system settings and then to memory. When you parse through the programs, you'll have the option to delete. You'll
notice three files. Delete all of them. One possibility is that one of these files was not being deleted and the bug resurfaced because of it.

The other more probable reason that things are better is that I noticed that free storage was limited on the console. I freed up storage space by deleting another unused program and the problem has not resurfaced at all. Perhaps freeing up some space if
your console is cluttered will help?

I wish I could be more helpful. Fortunately, uninstall/reinstall did eventually work out. It failed three times, but everything's been just fine SINCE I decided to also free up some extra storage space. Good luck! I hope you get a definitive answer from
Microsoft at some point. Searching the web hasn't helped at all, and it's not from failing to look. I wore the net out looking for an answer. There isn't one out there.

One problem is that you're stuck in a support hole. Amazon has poor support in the first place and no online help for the Xbox. And from Microsoft's side, they aren't about to prioritize troubleshooting Amazon's app...

I have the same problem. I discussed this in a chat session with an Xbox rep and was told to post this issue in z forum so the Ranger can have it fixed.

I had this, MP1032 error is caused by HDCP failing. If you happen to have a capture device between your Xbox One and your TV then you need to remove it. So things like Rovio/Elgato devices or PC's with pass through connections will cause the MP1032 error.

Your Xbox One must be plugged in to your TV for Amazon to work. I assume this is for security to prevent people recording/broadcasting shows from the apps online.