Amazon Instant Video shows error MP2020 on Xbox One S

Discus and support Amazon Instant Video shows error MP2020 on Xbox One S in XBoX on Consoles to solve the problem; When I try and select a video using Amazon Instant Video app on Xbox One, I receive an error message MP2020. I have tried logging in and out of xbox... Discussion in 'XBoX on Consoles' started by SpeediDarkstar, Nov 14, 2016.

  1. SpeediDarkstar
    SpeediDarkstar Guest

    Amazon Instant Video shows error MP2020 on Xbox One S


    When I try and select a video using Amazon Instant Video app on Xbox One, I receive an error message MP2020. I have tried logging in and out of xbox live as well as amazon instant video but still get the message when I select a new video or one on my watchlist.
    I recently sold my Xbox One and bought an Xbox One S and could have sworn this worked earlier, but can't be sure.

    If I go to my Sony XBR television Amazon App, it seems to work fine to play videos. Just trying to play them from Xbox One S displays this message when I choose to WATCH the selection.

    :)
     
    SpeediDarkstar, Nov 14, 2016
    #1
  2. Bazajaytee
    Bazajaytee Guest
    Amazon instant video

    Amazon Instant Video shows any films purchased through Amazon and any Amazon Prime content.

    Xbox doesn't have a Prime App, rather Xbox Video which only shows films and shows purchased through Xbox Store.

    If films/shows purchased from Amazon aren't showing in Amazon Instant Video app you will need to contact Amazon Customer Support to verify your purchases.

    Remember, Amazon Prime content changes so they remove films/shows periodically and add new ones. Amazon Instant Video purchases remain all the time.
     
    Bazajaytee, Nov 14, 2016
    #2
  3. VoodooGTS
    VoodooGTS Guest
    Xbox One S not support 4k UHD?

    I have a Samsung JS9500 TV hooked up to my Xbox One S. All 4k settings are checked off.

    Does Amazon Instant Video do not support 4k UHD HDR? While browsing the movie list none shows UHD. No where on the screen it says 4k and my TV would usually tell me if the content is in HDR.

    I remember seeing the Xbox One S ad showing support for 4k on Amazon Instant video.

    Help

    Thanks.
     
    VoodooGTS, Nov 14, 2016
    #3
  4. Bazajaytee Win User

    Amazon instant video

    Amazon Instant Video shows any films purchased through Amazon and any Amazon Prime content.

    Xbox doesn't have a Prime App, rather Xbox Video which only shows films and shows purchased through Xbox Store.

    If films/shows purchased from Amazon aren't showing in Amazon Instant Video app you will need to contact Amazon Customer Support to verify your purchases.

    Remember, Amazon Prime content changes so they remove films/shows periodically and add new ones. Amazon Instant Video purchases remain all the time.
  5. M3tal Daz3 Win User

    Amazon Prime Video App not working

  6. infinitemoebius Win User

    Sorry, Amazon Instant Video isn't available right now.

    Same issue, getting the following error when attempting to watch a video on Amazon Instant Video through my Xbox 360... Sorry, Amazon Instant Video isn't available right now. Please try again later. For more info, go to www.xbox.com/status. Error code: AP1001
  7. webdevkit Win User

    Prime Video

    It appears that Amazon does have an app for the Xbox 360 according to the FAQs regarding this question.

    https://support.xbox.com/en-US/xbox-360/apps/amazon-instant-video-setup

    Install the Amazon Instant Video app

    1. From Xbox Home, go to Apps, and then select Browse Apps.
    2. Browse or search for Amazon.
    3. Select Amazon to download the app. Once downloaded, the Amazon Instant Video app automatically starts.
    To start Amazon Instant Video later, go to Video, My Video Apps, and then select Amazon.
  8. XBF Diego M Win User

    amazon app

    Hey GAUV,

    I'll post the link again this way:
    https://support.xbox.com/en-US/xbox-360/apps/amazon-instant-video-setup

    "To watch Amazon Instant Video content on your console, you need:

    • To be signed into an Xbox Live
    • At least 75 megabytes (MB) of available storage space"

    "Install the Amazon Instant Video app

    1. From Xbox Home, go to Apps, and then select Browse Apps.
    2. Browse or search for Amazon.
    3. Select Amazon to download the app. Once downloaded, the Amazon Instant Video app automatically starts.
    To start Amazon Instant Video later, go to Video, My Video Apps, and then select
    Amazon."

    If you still can't see the app then I would recommend to
    clear the console system cache.
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Amazon Instant Video shows error MP2020 on Xbox One S

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