Amazon Instant Video not available under Live account

Discus and support Amazon Instant Video not available under Live account in XBoX Games and Apps to solve the problem; I have an XBOX360 with Gold account. When I go to Apps and browse Apps the Amazon Instant Video app is not available. When I log in as a random non... Discussion in 'XBoX Games and Apps' started by barrypringle-[xboxvenue], Jan 3, 2018.

  1. barrypringle-[xboxvenue]
    barrypringle-[xboxvenue] Guest

    Amazon Instant Video not available under Live account


    I have an XBOX360 with Gold account. When I go to Apps and browse Apps the Amazon Instant Video app is not available. When I log in as a random non live account I can see the App, but when I go to download it I am told I must download it user a Live account,
    so I click on my live account, and the App is no longer available to me.

    I have been on to Xbox Support who made be delete my cache and profiles and re start, this did not help. Any ideas please. I have checked all the usual security/updates/regional/privacy settings. Nothing unusual.

    :)
     
    barrypringle-[xboxvenue], Jan 3, 2018
    #1
  2. geoffski100
    geoffski100 Guest
    Amazon Instant Video: Multiple Xbox Live accounts, multiple Amazon accounts

    My wife and I each have our own Xbox Live Gold accounts. We also have our own Amazon accounts. On our Xbox One, we have the Amazon Instant Video app installed. In this app, my Xbox Live Gold profile is linked to my Amazon account, and her Xbox Live Gold
    profile is linked to her Amazon account.

    However, once you start the app, there appears to be no way to switch from the currently authenticated Amazon account without rebooting the console. The following is what we have to do to switch Amazon accounts:

    1.) Boot up Xbox One

    2.) Sign into my Xbox Live Gold account

    3.) Start up Amazon Instant Video

    4.) Watch **** purchased with my Amazon account

    5.) Turn off Xbox One

    6.) Boot up Xbox One again

    7.) Sign into my wife's Xbox Live Gold account

    8.) Start up Amazon Instant Video

    9.) Watch video Y purchased with my wife's Amazon account

    From my perspective, the following SHOULD work, but currently does NOT:

    1.) Boot up Xbox One

    2.) Sign into my Xbox Live Gold account

    3.) Start up Amazon Instant Video

    4.) Watch **** purchased with my Amazon account

    5.) Press Start

    6.) Select "Switch User"

    7.) Sign into my wife's Xbox Live Gold account

    8.) Watch video Y purchased with my wife's Amazon account

    After step 7 here, my Amazon account would still be the one authenticated in the app, even though we have switched to my wife's Xbox Live Gold account.

    Has anyone gotten this to work? It seems like a bug to us.
     
    geoffski100, Jan 3, 2018
    #2
  3. sirgrant618
    sirgrant618 Guest
    Downton Abbey

    Why do itunes and Amazon Instant video have the whole of season 3 available but not Xbox Video? Kind of an oversight.

    Get it together.
     
    sirgrant618, Jan 3, 2018
    #3
  4. XBF Diego M Win User

    amazon app

    Hey GAUV,

    I'll post the link again this way:
    https://support.xbox.com/en-US/xbox-360/apps/amazon-instant-video-setup

    "To watch Amazon Instant Video content on your console, you need:

    • To be signed into an Xbox Live
    • At least 75 megabytes (MB) of available storage space"

    "Install the Amazon Instant Video app

    1. From Xbox Home, go to Apps, and then select Browse Apps.
    2. Browse or search for Amazon.
    3. Select Amazon to download the app. Once downloaded, the Amazon Instant Video app automatically starts.
    To start Amazon Instant Video later, go to Video, My Video Apps, and then select
    Amazon."

    If you still can't see the app then I would recommend to
    clear the console system cache.
  5. infinitemoebius Win User

    Sorry, Amazon Instant Video isn't available right now.

    Same issue, getting the following error when attempting to watch a video on Amazon Instant Video through my Xbox 360... Sorry, Amazon Instant Video isn't available right now. Please try again later. For more info, go to www.xbox.com/status. Error code: AP1001
  6. M3tal Daz3 Win User

    amazon app

    Yes.
    To watch Amazon Instant Video content on your console, all you need is:

    • To be signed into an Xbox Live
    • At least 75 megabytes (MB) of available storage space
  7. geoffski100 Win User

    Amazon Instant Video: Multiple Xbox Live accounts, multiple Amazon accounts

    I figured out how to do this without rebooting after seeing
    this page    .

    1.) Boot up Xbox One

    2.) Sign into my Xbox Live Gold account

    3.) Start up Amazon Instant Video

    4.) Watch video X purchased with my Amazon account

    5.) Go to Xbox home screen

    6.) Sign out of my Xbox Live Gold profile

    7.) Sign into my wife's Xbox Live Gold profile

    8.) Select Amazon Instant Video tile on home screen

    9.) Press "Menu"

    10.) Select "Quit"

    11.) Start up Amazon Instant Video

    12.) Watch video Y purchased with my wife's Amazon account

    I still think using the "Switch User" functionality in the application should load the new user's Amazon account from their profile. I don't see much purpose of having the Switch User function if it doesn't.
  8. webdevkit Win User

    Prime Video

    It appears that Amazon does have an app for the Xbox 360 according to the FAQs regarding this question.

    https://support.xbox.com/en-US/xbox-360/apps/amazon-instant-video-setup

    Install the Amazon Instant Video app

    1. From Xbox Home, go to Apps, and then select Browse Apps.
    2. Browse or search for Amazon.
    3. Select Amazon to download the app. Once downloaded, the Amazon Instant Video app automatically starts.
    To start Amazon Instant Video later, go to Video, My Video Apps, and then select Amazon.
Thema:

Amazon Instant Video not available under Live account

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