Amazon Instant Video: Multiple Xbox Live accounts, multiple Amazon accounts

My wife and I each have our own Xbox Live Gold accounts. We also have our own Amazon accounts. On our Xbox One, we have the Amazon Instant Video app installed. In this app, my Xbox Live Gold profile is linked to my Amazon account, and her Xbox Live Gold
profile is linked to her Amazon account.

However, once you start the app, there appears to be no way to switch from the currently authenticated Amazon account without rebooting the console. The following is what we have to do to switch Amazon accounts:

1.) Boot up Xbox One

2.) Sign into my Xbox Live Gold account

3.) Start up Amazon Instant Video

4.) Watch **** purchased with my Amazon account

5.) Turn off Xbox One

6.) Boot up Xbox One again

7.) Sign into my wife's Xbox Live Gold account

8.) Start up Amazon Instant Video

9.) Watch video Y purchased with my wife's Amazon account

From my perspective, the following SHOULD work, but currently does NOT:

1.) Boot up Xbox One

2.) Sign into my Xbox Live Gold account

3.) Start up Amazon Instant Video

4.) Watch **** purchased with my Amazon account

5.) Press Start

6.) Select "Switch User"

7.) Sign into my wife's Xbox Live Gold account

8.) Watch video Y purchased with my wife's Amazon account

After step 7 here, my Amazon account would still be the one authenticated in the app, even though we have switched to my wife's Xbox Live Gold account.

Has anyone gotten this to work? It seems like a bug to us.

:)

 

Amazon instant video

Amazon Instant Video shows any films purchased through Amazon and any Amazon Prime content.

Xbox doesn't have a Prime App, rather Xbox Video which only shows films and shows purchased through Xbox Store.

If films/shows purchased from Amazon aren't showing in Amazon Instant Video app you will need to contact Amazon Customer Support to verify your purchases.

Remember, Amazon Prime content changes so they remove films/shows periodically and add new ones. Amazon Instant Video purchases remain all the time.

 

amazon instant video app movies for adult

i´m adult and my settings on amazon instant video are ok.

on other devices i can watch this films without any problems with my amazon account.

 

I wouldn't have considered the need to have multiple Xbox accounts signed in and playing a different movie at the same time, so maybe it's just been overlooked by Amazon/Microsoft when they were developing the app. Probably even more so now that it's possible
watch your own film (simultaneously) using just one Amazon Instant account.

Have you tried logging into your Amazon account when on your wife's Xbox account just to test and see if that helps with switching?

 

Ardl, I'm a little confused by your suggestion. Maybe I'm misunderstanding you. I'm not talking about watching two videos simultaneously. I'm talking about watching two videos at different times on the same Xbox One: first we watch one video that has been
purchased with my Amazon account, then we switch to another video purchased with her Amazon account afterwards. In order to do this, we have to reboot the whole console between videos to get the app to use the Amazon account linked to her Xbox Live Gold profile.

The app does not let you switch between Amazon accounts easily if you have multiple Xbox Live Gold profiles with their own associated Amazon accounts.

It sounds like you are suggesting that we manually sign out of Amazon and re-enter the Amazon login credentials any time we want to switch Amazon accounts without rebooting. That doesn't sound like a good option to me. There's not much point in the app associating
an Amazon account with an Xbox Live profile, if people have to reboot the whole console to get the app to switch between them. Regardless, I think I'd rather reboot than entering the email address and password every time we want to switch.

Did I understand your suggestion correctly?

 

I figured out how to do this without rebooting after seeing
this page.

1.) Boot up Xbox One

2.) Sign into my Xbox Live Gold account

3.) Start up Amazon Instant Video

4.) Watch video X purchased with my Amazon account

5.) Go to Xbox home screen

6.) Sign out of my Xbox Live Gold profile

7.) Sign into my wife's Xbox Live Gold profile

8.) Select Amazon Instant Video tile on home screen

9.) Press "Menu"

10.) Select "Quit"

11.) Start up Amazon Instant Video

12.) Watch video Y purchased with my wife's Amazon account

I still think using the "Switch User" functionality in the application should load the new user's Amazon account from their profile. I don't see much purpose of having the Switch User function if it doesn't.

 

In one of the latest updates, Amazon fixed the "Switch User" feature. Now, when you switch Xbox Live profiles, it will switch to the Amazon account linked to that profile as expected.