Amazon Instant not showing up for download

Discus and support Amazon Instant not showing up for download in XBoX on Consoles to solve the problem; I have a gold membership and an Amazon Prime account, but when I go into the store on my Xbox One, and search the app section, the Amazon Instant app... Discussion in 'XBoX on Consoles' started by SandbaggerTwo, Mar 31, 2017.

  1. Amazon Instant not showing up for download


    I have a gold membership and an Amazon Prime account, but when I go into the store on my Xbox One, and search the app section, the Amazon Instant app is not showing up. I also search the whole store and it is also not showing up at all.

    Is the app no longer available? Is it just something wrong with my system?

    :)
     
    SandbaggerTwo, Mar 31, 2017
    #1
  2. Bazajaytee
    Bazajaytee Guest
    Amazon instant video

    Amazon Instant Video shows any films purchased through Amazon and any Amazon Prime content.

    Xbox doesn't have a Prime App, rather Xbox Video which only shows films and shows purchased through Xbox Store.

    If films/shows purchased from Amazon aren't showing in Amazon Instant Video app you will need to contact Amazon Customer Support to verify your purchases.

    Remember, Amazon Prime content changes so they remove films/shows periodically and add new ones. Amazon Instant Video purchases remain all the time.
     
    Bazajaytee, Mar 31, 2017
    #2
  3. VoodooGTS
    VoodooGTS Guest
    Xbox One S not support 4k UHD?

    I have a Samsung JS9500 TV hooked up to my Xbox One S. All 4k settings are checked off.

    Does Amazon Instant Video do not support 4k UHD HDR? While browsing the movie list none shows UHD. No where on the screen it says 4k and my TV would usually tell me if the content is in HDR.

    I remember seeing the Xbox One S ad showing support for 4k on Amazon Instant video.

    Help

    Thanks.
     
    VoodooGTS, Mar 31, 2017
    #3
  4. Amazon Instant not showing up for download

    Did you ever solve this? I am having the same issue.
     
    TheSoulfulWitch, Apr 25, 2017
    #4
  5. Hey, Soulful (and SandbaggerTwo, if you are still keeping an eye on this thread)!

    The Amazon app is indeed still available for the regions it's been launched in, and we're able to find it on our end here. What region are you both in? This will help us dig into this further to see if it's available for you or not.

    I look forward to working with you!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Oct 31, 2018
    #5
  6. TheSoulfulWitch Win User

    Amazon Instant not showing up for download

    Did you ever solve this? I am having the same issue.
  7. Misses Quinzel Win User

    Amazon Instant not showing up for download

    Hey, Soulful (and SandbaggerTwo, if you are still keeping an eye on this thread)!

    The Amazon app is indeed still available for the regions it's been launched in, and we're able to find it on our end here. What region are you both in? This will help us dig into this further to see if it's available for you or not.

    I look forward to working with you!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
  8. Bazajaytee Win User

    Amazon instant video

    Amazon Instant Video shows any films purchased through Amazon and any Amazon Prime content.

    Xbox doesn't have a Prime App, rather Xbox Video which only shows films and shows purchased through Xbox Store.

    If films/shows purchased from Amazon aren't showing in Amazon Instant Video app you will need to contact Amazon Customer Support to verify your purchases.

    Remember, Amazon Prime content changes so they remove films/shows periodically and add new ones. Amazon Instant Video purchases remain all the time.
  9. webdevkit Win User

    Prime Video

    It appears that Amazon does have an app for the Xbox 360 according to the FAQs regarding this question.

    https://support.xbox.com/en-US/xbox-360/apps/amazon-instant-video-setup

    Install the Amazon Instant Video app

    1. From Xbox Home, go to Apps, and then select Browse Apps.
    2. Browse or search for Amazon.
    3. Select Amazon to download the app. Once downloaded, the Amazon Instant Video app automatically starts.
    To start Amazon Instant Video later, go to Video, My Video Apps, and then select Amazon.
  10. Mister Urkel Win User

    Amazon Prime Video

    Hey xxxREALITYxxx,



    If you are referring to Amazon instant video, go to the head to the dashboard/ select Apps tile/ search for Amazon instant video. You should be able to download it from there.
Thema:

Amazon Instant not showing up for download

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