Amazon and Xbox One controller turning off

MikeDuffy5 · Apr 22, 2020

In the last couple months I've noticed that every 15 minutes my controller times out and turns off when using a headset. It doesn't happen with all of the apps, specifically with Amazon. Is there a patch that could be used to fix this. The fact there is
a headset plugged in should bypass the battery save function.

:)

Albert X

As far as I know there really is no way to modify a controller turning off during inactivity. I have not experienced this but I will check it out today see if I find any work arounds.

porter75

EDIT: You can see below I was having the same issue. A hard reboot of the console seems to have fixed it for me.

Having the EXACT same issue. Brand new Xbox One X straight out of the box received yesterday from Amazon as a Black Friday purchase. Never had problems with my original Xbox One or my Xbox One S in the other room.

I have also attempted to use the controller that came with my original Xbox One and it exhibits the same behavior. Will not turn on the console, does not turn off when the console turns off and the Xbox button lights up steady when attempting to turn on
the console. It has to be something with the console. It's not controller specific and it doesn't matter whether the controller is plugged in or unplugged.

Darth Patriot

They are all different brands of wireless controllers. Microsoft to Amazon. NONE will connect. Yes the steps are followed perfectly and variants of the steps.

Press the ON X button. Flashes in a circle. Press the Xbox Connect. It too flashes. Press the small controller sync. Flashes slow down. After less than 1 minute the Xbox stops flashing. Then the controller stops flashing.

Only the one controller that came with it used connects. No other will. Even when I unpair, turn off, and reset the xbox. It will see NO controllers except the when I turn on the one it likes. One and that is it.

These other controllers have NO issues with my PC or Xbox 1. Just the 360.

Aid7145

I have the same issue. It's okay when watching NETFLIX with a headset connected but Amazon Prime Video turns off the controller. It's very irritating.

Connecting a USB cable is unacceptable. The controller is supposed to be wireless. I'm not using a blooming charging cable because then the controller won't be wireless. Not sure if it makes a difference but I'm using rechargable batteries and the headset
adaptor and Xbox One X

GhostWolfViking

Xbox listen.

Turn off PNSFNEO's controller.

*Kinect listens and turns off the users controller*

Turn off PNSFNEO's Xbox One.

*Kinect listens and shuts down the users Xbox One*

Xbox stop listening.

Lmao. No hackers on Xbox One.

It's just the beta box having system issues.

Amazon and Xbox One controller turning off