Am I Really Offline??

Hello Pete Moscatt,

We are happy to hear that the problem you had with Microsoft Flight Simulator that appear offline has been resolved. We’re glad we were able to help you!



If you have other concern related to Xbox product and services, feel free to create a new thread to discuss and we are more than happy to help.

Thanks again for choosing Microsoft!





Sincerely,

Hey, Good Morning Tommy,

Thanks for the tips - all I had to do was to change the VPN from Australia to USA and the skies turned blue.

Thank you for the heads up, much appreciated.

Pete

Hello Pete Moscatt,



Greetings!



Thank you for posting in Microsoft Community.

Based on the description, you are having issue playing the game through cloud gaming due to connection issue. Let us check and see on what we can do to help resolve your concern in a timely manner.

We would like to ask few questions to help us isolate the issue further.

1. Have you tried connecting to different VPN to see if you can fly the game?

2. What troubleshooting steps have you tried so far to help resolve the issue?

3. Which browser are you using to play cloud gaming? Is it Safari?

Connectivity issues with Microsoft Flight Simulator can be caused by many different things. Playing cloud gaming requires more stable internet connection. The error message suggest that you are currently offline. Try restarting online functionality by following the steps below:

• Launch Microsoft Flight Simulator
  
• Go to Options > General > Data
  
• Toggle Online Functionality OFF
  
• Click on Apply & Save
  
• Toggle Online Functionality ON
  
• Click on Apply & Save
  

For better network performance, keep the following in mind:

• Use a 5 GHz network when connecting your devices wirelessly (you may see interference on a 2.4 GHz network). If you have a dual-band router, you may need to enable or separate the 5 GHz signal, then make sure your devices are all connected to this same signal. If you’re not sure how to do this, check your device manufacturer’s support site or contact your ISP.
  
• If available, change the power setting on your device to Best Performance Mode.
  
• Also note that, when possible, using a wired Ethernet connection to your network is the best option for network quality.
  

Keep in mind that the following can affect network speed or increase latency, resulting in lag, out-of-sync audio, or poor graphics quality:

• Using a mobile hotspot for a network connection
  
• Using Wi-Fi extenders
  
• Playing on the same network where others are using high-bandwidth apps like video streaming or multiplayer gaming
  
• Casting your device to another screen
  
• Enabling VPN
  
• Using a custom DNS in your device or your router settings
  

Additionally, we have found an official article provided by the game developer on how to fix connectivity issues when playing Microsoft Flight Simulator. You can find it here: How to troubleshoot connectivity issues – Microsoft Flight Simulator Support (zendesk.com)



For your additional reference, see: Set up your Apple device for cloud gaming | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

You would need to go to http://enforcement.xbox.com to see about submitting a case review.

[quote user="xXx3nforcerxXx"]

i really wish there was more action taken against these cheaters whats the whole point in cheating anyways

[/quote]

I know online abuse frustrates you (as it does us all), but there's no reason to keep posting the same thing over and over and over and over and over and over again.

Right now, your options are the same as the rest of us: 1) Report any players for cheating, Mark as Avoided, Mute, or 2) Play private games with Friends you trust.