Always crashes on iOS

Discus and support Always crashes on iOS in XBoX Games and Apps to solve the problem; Running Beta iOS 10.3, yes I understand this may be an issue all on its own, but this poses a problem still as this beta is expected to launch in a few... Discussion in 'XBoX Games and Apps' started by Erik_Bean, Feb 10, 2017.

  1. Erik_Bean
    Erik_Bean Guest

    Always crashes on iOS


    Running Beta iOS 10.3, yes I understand this may be an issue all on its own, but this poses a problem still as this beta is expected to launch in a few weeks.

    I've tried updating the app, tried uninstalling, tried everything I can think of. Every time I open the app, it automatically crashes.

    :)
     
    Erik_Bean, Feb 10, 2017
    #1
  2. zhjits
    zhjits Guest
    Xbox iOS app crashes when Network Extension API enabled

    If iOS device has app using Network Extension APIs enabled, Xbox app will crash immediately on launch. Unable to capture any useful information in iOS device log (only app started then terminated in a second) nor do I notice any crash log.
     
    zhjits, Feb 10, 2017
    #2
  3. Certavici
    Certavici Guest
    Smartglass Won't Load IOS

    Quick update:

    New IOS Version (10.3) and the latest XB1 Smartglass update (released 29th March).

    No change, app still crashes on startup.
     
    Certavici, Feb 10, 2017
    #3
  4. Always crashes on iOS

    Hey there GruntingCard74,

    Sorry to hear about the issues you're having with Microsoft Solitaire Collection. Please try the troubleshooting steps on this page HERE and
    let us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this, however since we know that you're using a Beta iOS version, that could very well be the cause of the problem. Many times, final bug fixes don't appear
    until right before a final version is sent out. Our suggestion would be to try the game on a non Beta version and see if the issue persists.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Feb 14, 2017
    #4
  5. Erik_Bean
    Erik_Bean Guest
    None is the standard Troubleshooting has resolved the issue. Due to present work conditions, I'm unable to remove the Beta iOs from the device, but the bug only occurred after I updated.
     
    Erik_Bean, Feb 14, 2017
    #5
  6. Sounds like it's very possible there is an issue with the Beta iOS update then since it happened after the update, if you're unable to roll back it's best to keep checking for iOS updates in the meantime to see if it fixes the problem. If you're still seeing
    the issue after the update is final and released to the public, be sure to let us know!
     
    Mister Mascot, Nov 2, 2018
    #6
  7. Erik_Bean Win User

    Always crashes on iOS

    None is the standard Troubleshooting has resolved the issue. Due to present work conditions, I'm unable to remove the Beta iOs from the device, but the bug only occurred after I updated.
  8. Mister Mascot Win User

    Always crashes on iOS

    Hey there GruntingCard74,

    Sorry to hear about the issues you're having with Microsoft Solitaire Collection. Please try the troubleshooting steps on this page HERE and
    let us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this, however since we know that you're using a Beta iOS version, that could very well be the cause of the problem. Many times, final bug fixes don't appear
    until right before a final version is sent out. Our suggestion would be to try the game on a non Beta version and see if the issue persists.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  9. Mister Mascot Win User

    Always crashes on iOS

    Sounds like it's very possible there is an issue with the Beta iOS update then since it happened after the update, if you're unable to roll back it's best to keep checking for iOS updates in the meantime to see if it fixes the problem. If you're still seeing
    the issue after the update is final and released to the public, be sure to let us know!
  10. DANDIRTCHEAP Win User

    Xbox App

    Having the same issue myself.

    Xbox app on iOS 12.2 (iPhone XS), crashes upon the Microsoft account login screen. Have submitted the crash report, so fingers crossed..!
  11. Cam1492 Win User

    Xbox Mobile App Crashing

    are you using the app on ios or android? i've been seeing alot of crashes aswell but it depends on the model of phone i'm on.
Thema:

Always crashes on iOS

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