always ask me to select a different payment method

Discus and support always ask me to select a different payment method in XBoX Games and Apps to solve the problem; Hi all, I wanted to buy FIFA2016 and actually tried to buy the game with 3 different payment methods saying two credit card options and one Paypal... Discussion in 'XBoX Games and Apps' started by JaySu1983, Jul 6, 2016.

  1. JaySu1983
    JaySu1983 Guest

    always ask me to select a different payment method


    Hi all,

    I wanted to buy FIFA2016 and actually tried to buy the game with 3 different payment methods saying two credit card options and one Paypal option. However, no matter which one I choose, how many times I remove and re-add, it forever returns me this PBR9002
    error with content "select a different payment to pay.........".

    I have also tried to start a chart with Microsoft support several times but never succeed. Really frustrating!

    Hopefully there will be someone to help me in this matter. Thank you in advance.

    Regards,

    Jay

    :)
     
    JaySu1983, Jul 6, 2016
    #1
  2. ShaneMunnelly
    ShaneMunnelly Guest
    Upgrading from XBOX free to Gold

    On the billing.microsoft.com site select your old credit card under payment methods and then select "Go to payment method information" and then under credit card status click "Use a different payment method" and select or add the new credit card.

    This should switch everything over to the new cc and you should be able to remove it.
     
    ShaneMunnelly, Jul 6, 2016
    #2
  3. BrassiestTech84
    BrassiestTech84 Guest
    I am not able to purchase anything using my XBox Live Account

    I get this error message "Can't authorize the selected payment option. Please select a different payment method or add a new one."
     
    BrassiestTech84, Jul 6, 2016
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    always ask me to select a different payment method

    Hey JaySu1983! Unfortunately here at the forums we are not able to assist with billing issues. That specific error code usually means there is a risk block on your account. The only way to resolve this is to
    contact phone support for your region. Thanks for understanding!
     
    Misses Quinzel, Jul 7, 2016
    #4
  5. RancidCornet825
    RancidCornet825 Guest
    Hey JaySu, I used to have the same problems, have you changed your region(s) lately? I noticed a few months ago Xbox started making sure the payment method region was linked to the Xbox region settings.

    Sometimes I can get around it by buying on the xbox store online, instead of on the console itself.
     
    RancidCornet825, Nov 2, 2018
    #5
  6. RancidCornet825 Win User

    always ask me to select a different payment method

    Hey JaySu, I used to have the same problems, have you changed your region(s) lately? I noticed a few months ago Xbox started making sure the payment method region was linked to the Xbox region settings.

    Sometimes I can get around it by buying on the xbox store online, instead of on the console itself.
  7. Misses Quinzel Win User

    always ask me to select a different payment method

    Hey JaySu1983! Unfortunately here at the forums we are not able to assist with billing issues. That specific error code usually means there is a risk block on your account. The only way to resolve this is to
    contact phone support for your region. Thanks for understanding!
  8. WattyNuela Win User

    xbox game pass india

    You need a payment method from India Carlos
    The servers verify if the payment method that you're trying to use belongs to India
    If you use a payment method from a different country the system is going to reject it and asking you to use a different card
  9. ShaneMunnelly Win User

    Upgrading from XBOX free to Gold

    On the billing.microsoft.com site select your old credit card under payment methods and then select "Go to payment method information" and then under credit card status click "Use a different payment method" and select or add the new credit card.

    This should switch everything over to the new cc and you should be able to remove it.
  10. Francia J. Win User

    Cannot redeem 3 month gamepass ultimate code, have to add creditcard

    For me, I was always asked for a back-up payment method, JelmerF. You can also use a debit card if you have one.
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always ask me to select a different payment method

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