already a Xbox Preview member but....

Discus and support already a Xbox Preview member but.... in XBoX on Consoles to solve the problem; i was invited to be a preview member a few years ago i got an Xbox one and would like to use it. i called Xbox support and they said that i am enrolled... Discussion in 'XBoX on Consoles' started by TheDoctorZC, Sep 5, 2015.

  1. TheDoctorZC
    TheDoctorZC Guest

    already a Xbox Preview member but....


    i was invited to be a preview member a few years ago i got an Xbox one and would like to use it. i called Xbox support and they said that i am enrolled in the preview program however i do not have a counsel registered. i tired to download the app but my
    search for it says it can not be found and when i try to go to the forum xbox advised me to it says i group can not be found. i would really like help with this maybe a resend of the registry

    :)
     
    TheDoctorZC, Sep 5, 2015
    #1
  2. JayForeman
    JayForeman Guest
    Preview member already

    You can try the troubleshooting guide found here -
    support.xbox.com/.../system-updates-solution     - click on the option "I am exeperincing a startup issue". If that doesn't remedy your problem head on over to the preview forums where you may find further help.
     
    JayForeman, Sep 5, 2015
    #2
  3. JDNY2611
    JDNY2611 Guest
    Preview member already

    I'm a preview member already and as I tried to turn on my xbox one this morning @ 6:45 am all I got was the
    green screen with the xbox logo and its been stuck there for 2 hrs and 15 minutes now
     
    JDNY2611, Sep 5, 2015
    #3
  4. kingvas78
    kingvas78 Guest

    already a Xbox Preview member but....

    Sounds like you were a 360 PP member....... the X1 PP is full
     
    kingvas78, Sep 5, 2015
    #4
  5. JayForeman Win User

    Preview member already

    You can try the troubleshooting guide found here -
    support.xbox.com/.../system-updates-solution     - click on the option "I am exeperincing a startup issue". If that doesn't remedy your problem head on over to the preview forums where you may find further help.
  6. Kenny H. Win User

    Preview member already

  7. JDNY2611 Win User

    Preview member already

    I contacted customer support and they told me to wait for the preview team to answer anything that has to do with these problems because they are semi-aware of the issues
  8. Kenny H. Win User

    Preview member already

    I looked more into the problem you're having, and it looks like other people have fixed it by doing this:

    Hold the Xbox logo until the console shuts off

    Unplug the power cord from the back for 5 minutes

    Plug it back in, and the update will try again

    Leave it on the green screen for up to 10 minutes

    Hopefully that helps you
  9. kingvas78 Win User

    already a Xbox Preview member but....

    Sounds like you were a 360 PP member....... the X1 PP is full
Thema:

already a Xbox Preview member but....

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