almost a month with 15000 xbox live reward points?

Discus and support almost a month with 15000 xbox live reward points? in XBoX Rewards & Social to solve the problem; been having 15000 since about the 2nd of this month and it wont let me get my points out. 580531cd-0567-43ce-b26e-9090e7c45db2 Discussion in 'XBoX Rewards & Social' started by TheMythlyRaven, May 25, 2018.

  1. almost a month with 15000 xbox live reward points?


    been having 15000 since about the 2nd of this month and it wont let me get my points out.

    :)
     
    TheMythlyRaven, May 25, 2018
    #1
  2. herofire909
    herofire909 Guest
    I didn't get my rewards

    I earned 15000 credits from Xbox live rewards (I don't remember the exact month) and I didn't get them charged on my account
     
    herofire909, May 25, 2018
    #2
  3. Have not received the 15000 reward points for pre-ordering a game through Microsoft store

    I recently pre-ordered a game through the Microsoft store and haven't received the 15000 rewards points that was supposed to come with it. It's been almost a month since the games worldwide release and my points are not even showing up in my account.
     
    KnightOf TheAir, May 25, 2018
    #3
  4. Smwutches
    Smwutches Guest

    almost a month with 15000 xbox live reward points?

    They'll be deposited in the next few days. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to
    5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
     
    Smwutches, May 25, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    almost a month with 15000 xbox live reward points?

    They'll be deposited in the next few days. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to
    5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
  7. XBLRewards8 Win User

    almost a month with 15000 xbox live reward points?

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  8. ngocphi Win User

    Not able to redeem virtual code!

    you don't redeem

    With Rewards points you wait till you get 15000 points when you do get it it is just deposited into your account no interaction needed

    They don't deposit till you hit 15000 points

    Only thing you can ask for is early deposit once you hit 15000 before the 15th of each month
  9. ShadowDragonX18 Win User

    I should already be star rank 3 making progress to star rank 4

    And and I have yet to receive my 15000 reward points for pre-ordering three of the available games for that mission or any of my other free to play missions for this month so please fix it
  10. JETLIAN Win User

    Sunset Overdrive $10 XBOX Live Gift Card

    If your a rewards member it should show 15000 points pending right now! if not a rewards member contact a rep. My points for Sunset just got added yesterday
Thema:

almost a month with 15000 xbox live reward points?

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