Alla [Translation---To]

Hello There,

Sorry for the issue with a game purchase. You can request a call from support and see what a support agent can do for you.

When you go to Contact Usto get it to request a callback follow these steps:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request a call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Xbox Forum Team

Hello, I have a problem. My child paid the game inadvertently, can I cancel my subscription and return the money?

Please tell me how to contact customer service to solve my question?

Thank you for reaching out to us!



As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. Charges on my account)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more.

Il controller (quale modello?) lampeggia e si connetta alla console? Oppure continua a ‘cercarla’ senza trovarla?

[Translation-The controller (which model?) Flashes and connects to the console? Or do you continue to 'search for it' without finding it?]

comprale o arriendale un juego nuevo que alla salido ase poco y asi se va a actualizar solo .Ami ya me paso y le arrende un juegos llamado stars wars kinect y se actualizo solo

[Translation: comprale or arriendale a new game that left alla ase shortly and so will update only. A mi I already spend and you arrende a games called stars wars kinect and update only]