All saved games gone

Just decided to go play some Dead Rising, only to find that my saved data is all gone, and it's the same for every game. In fact, the Xbox won't even let me play Fifa or Assassins Creed, as it won't even let me get past the start menus.

If a Microsoft employee fails to solve this problem I will sue for everything I can, and advise many of my friends to not buy the Xbox One.

:)

 

All my Saved games are gone

But even then, why only my saved games? Surely they would of deleted everything on my hard drive, not just that specific thing... I've got a glimmer of hope that it was moved to somewhere... Maybe on my mates console... I'll have to have a look when i'm
there next... but it's just so strange

 

All my Saved games are gone

Normally, I would of looked at this problem and thought maybe it was a glitch... but something doesn't add up. Basically, I looked on my 360 the other day to find that all my saved game progress on all my 360 games are gone. This isn't the strange bit. When
I go to my storage to see what's happened, I see that all my downloaded content is still there but no saved game. This is the same for every game I have on my hard drive. Strangly though, on some games there is still a saved game, but it is from my mates account
that is also on the hard drive, but all saved games on MY account are gone. I did just before New Years take my Hard Drive to my mates house and put it into his console... but i've done this many times before and never had a problem like this... It's fustrating
because all the progress i've made over the years are just gone... If anyone can find a solution to this I would be much appreciated.. thank you

 

I'll second this issue. We have four profiles on our xbox, and four games, and we have lost all of our single player game saves. The teenagers and myself are peeved, but you should try consoling a 9 year old who has lost all his progress on lego marvel superheroes!
Microsoft support after 2 hours of trying things now say to wait 24 hours and see if it fixes itself.

 

Have you all tried to remove your profile and then put it back? it may be worth a shot.

 

Hi, and thanks for the input. Unfortunately, have just tried this with one of the profiles, and it doesn't work. For the record the four games we have lost data for are NFS Rivals, Lego Marvel Super Heroes, Fifa14, and CoD Ghosts. After researching the issues,
contacting Microsoft and generally trying various things, I think I'm about to try a factory reset.

 

Ok, have managed to fix this with a factory settings reset. After going through the initial set-up for the console, re-adding the four profiles, setting up the family, and re-installing all the games and apps, I'm eventually back to where I was before it
all went pear shaped.

For info for anyone else, all the single player game saves appear to be held in the cloud, and have re-sync'd with each profile as each game is loaded.

It would really help if there was some way of backing up the xbox set-up, to save this procedure. I dread this happening after a couple of years and quite a few more games/apps installed!!! It would also help if Microsoft was also able to answer this issue.
Two support agents, over 3 hours and I still had to figure it out myself.