All of my USB Devices keep disconnecting while playing Halo: Infinte

MasterC121 · Apr 12, 2025

This issue has been happing for the past 6 months and only occurs while playing halo infinite while in game. After I load into a match randomly all of my USB device will disconnect and not reconnect for about 10-20 seconds. What is worse it that I use a USB WiFi adapter for my PC and it also disconnects so I end up getting disconnected from matches by no will of my own. I have gone into device manager and disabled power saving options for USB devices but the issue persists. I don't know what else to try and I don't want to get banned from the game for leaving matches. It ONLY happens when playing infinite.

:)

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing USB disconnection when playing Halo: Infinite.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please update your Motherboard Bios because USB disconnection issues during gaming can sometimes be linked to outdated motherboard firmware. Visit your motherboard manufacturer's website to download and install the latest BIOS update.

And make sure that your power supply unit (PSU) is providing enough power for all connected USB devices.

Next is to reinstall USB drivers by opening Device Manager, locate your USB controllers, right-click on each one, and select "Uninstall device." Restart your PC, and Windows will reinstall the drivers automatically.

Then disable USB selective suspend. To do this, go to Control Panel > Power Options > Change Plan Settings > Change Advanced Power Settings.

Expand "USB settings" and disable "USB selective suspend setting."

After that is monitor your CPU and GPU temperatures during gameplay because overheating components can cause system instability.

It is also important that your game Halo Infinite is updated to the latest version. In order for the game to work smoothly since you mentioned that this is only happening to this game.

If the issue persist after performing the troubleshooting steps, consider using a powered USB hub to make sure they receive adequate power.

Kindly check if it works this time.

Thank you for your cooperation.

SR Jackal VI

Is there anything connected to the console, like a Kinect or/and USB storage device?

If there is, disconnect them from the Xbox. Then try my steps while those are disconnected.

Alvaro A-

Hi Tara,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues with your Xbox controller. I understand that you get disconnected while playing.

As part of our isolation, have you tried connecting it directly via USB cable to see if you will get the disconnection?

If you will not get disconnected via USB, try to reduce interference from other devices. Common sources include microwaves, cordless phones, and Bluetooth devices. Try to keep these devices away from your Xbox.

Let me know how it goes.

Regards,

Alvaro

Liu Haimeng

But why can't I use my 16GB USB Flash Drive for streaming data.I already installed halo to my USB Flash Drive .Ok I guess they always have a reason to tell you:"the USB Device is not fast enough to do the work"

But I can use a USB Device to play world of warcarft.Does halo gets more players and NPCs than word of warcarft?

matthewiag

I would like to see more info on the following

Gears of war 5

Halo Infinte

Cyberpunk

All of my USB Devices keep disconnecting while playing Halo: Infinte