All of my Rewards points appear to be in a pending status.

Hi. I followed the instructions on the rewards program FAQs and went to the My Rewards page. All my rewards credits appear as pending. The way my history of pending credits reads it appears that I have not had any credits post since 07/02/14. My pending
balance is 7,250 credits. Is there someone whom can look at my account and assist? I also do not see a 'Request Deposit' button on my page.

:)

 

Missing 2000 Bing Rewards Points

I received the email sent last December to join Bing Rewards for a 2000 Xbox LIVE Rewards credit which would be deposited on/around January 8, 2014. I joined Bing Rewards (and now nearly have Gold status) yet I never received the 2000 points. When will
I see the 2000 points in my rewards account? (as of January 21, 2014 they do not appear, not even in "Pending").

- Aaron ()

[MOD REMOVED]

 

Was the 300msp triple-play issued to anyone already?

It should be in your account by the 15th of this month.



(Xbox Live Rewards FAQ)

How long does it take for Pending Points to be deposited into my Xbox LIVE account?

A. It may take up to 45 days for pending points to be deposited into your Xbox LIVE account. Points will be deposited by the 15th of each month. Visit the Xbox LIVE Rewards website often to see which points are still pending and how many Rewards
Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.

 

Support will double check, but the request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they
are deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

 

Hello Bosay831,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Additionally, we only schedule a deposit automatically at 5000 or more pending Credits. Since your Credit event that scheduled you for a deposit occurred at the beginning of this month, it will not be deposited until the end of month deposit
cycle. Since you have already been scheduled for a deposit, there is no need to request one manually, so that button has been removed.