All my Xbox Profile in Xbox App and Xbox.com are gone now.

Radiant Sword X · Jan 21, 2019

Something bad happened today. On Xbox App and Xbox.com, I have no more access to anything. Why? This is the screen I get as says:

Bad Request - Request Too Long

HTTP Error 400. The size of the request headers is too long.

:)

bowski477

there is currently a service alert up and Xbox is working to fix the issue https://support.xbox.com/en-US/xbox-live-status

It's effecting all xbox platforms, mobile and PC apps included.

XxSyNiCaLxX

Also, as stated before, I can send messages on my Xbox One just fine.

This morning I logged into the Xbox app with a separate gamertag, and the messages won't load on that gamertag either.

I then logged into that separate gamertag and went to Xbox.com, and the messages loaded.

Hot. Mess.

I have gone through all of these steps as well and my phone app is now worthless. According to the ratings on the store, many others are having the same issue. It all started with the 4/13 app update.

DistortedManiac

ya, something is going on here, turned my xbox on and it says I've only played mass effect 2 and all my achievements are gone, as does my profile on xbox.com. but my gamercard says I have 41440...what the heck is going on.

Le petit Hulk

I try many steps :

. Clear Cache

. Removed profil / Recover profil

. Change password on Xbox.com

. Try my profile on other Xbox One

. I can't "like, share and comment" on ALL device (Xbox.com, Smart glass and Xbox App on Windows 10)

. Many of my Friends on Xbox Live have also this issue.

. Create another account for "like, share and comment" WORK PERFECTLY.

valkyrestorm

My 360 updated but now my profiles are gone and all my content is gone as well.

All my Xbox Profile in Xbox App and Xbox.com are gone now.