All my star club achievements are gone

Discus and support All my star club achievements are gone in XBoX Games and Apps to solve the problem; Hi there! (sorry for my english) I playing the solitare game on my cell phone (Nokia Lumia 930) for years and collecting "star points". For now on I... Discussion in 'XBoX Games and Apps' started by Electrofrost6, May 25, 2017.

  1. Electrofrost6
    Electrofrost6 Guest

    All my star club achievements are gone


    Hi there!

    (sorry for my english)

    I playing the solitare game on my cell phone (Nokia Lumia 930) for years and collecting "star points". For now on I have reached 776 points. Yesterday when I finished one of the game tasks I click on the button "collect reward" that always shown up when I
    complete a task and after that the game frozen out, closes and threw me out to the main window of my phone. After that I reopen the game but it shows that all my "star points" are gone, 0. I have restarted the phone but it wont help. The good thing is when
    I open my xbox profile page I can see at my achivements that my "Star Club" points are there (776).

    Is there a way to fix this issue?

    Thank's for your help in advance!

    A.

    :)
     
    Electrofrost6, May 25, 2017
    #1
  2. ExcusableSKUNKY
    ExcusableSKUNKY Guest
    All of my Star Club achievement are missing.

    have you did a hard reset to you xbox
     
    ExcusableSKUNKY, May 25, 2017
    #2
  3. XBF Aaron G
    XBF Aaron G Guest
    All of my Star Club achievement are missing.

    Rama jama 1948

    Around this time we had a purchase and content usage error which wasn't allowing our community to purchase, download purchases and sometimes sync game data for games you already had. As well as sync your total achievements and Gamerscore sometimes. If
    this happens to you again please check our
    status page     before attempting any trouble shooting.
     
    XBF Aaron G, May 25, 2017
    #3
  4. Kendog116 Win User

    When is the iOS update coming?

    i am unable to load the star club!!! Cant get all the achievements!!! Im sure this would be an easy fix.
  5. ExcusableSKUNKY Win User

    All of my Star Club achievement are missing.

    have you did a hard reset to you xbox
  6. XBF Aaron G Win User

    All of my Star Club achievement are missing.

    Rama jama 1948

    Around this time we had a purchase and content usage error which wasn't allowing our community to purchase, download purchases and sometimes sync game data for games you already had. As well as sync your total achievements and Gamerscore sometimes. If
    this happens to you again please check our
    status page     before attempting any trouble shooting.
  7. Mister Beep Win User

    STAR CLUB POINTS ARE GONE

    Hey there!

    Sorry to hear about the issue! Have you tried the steps on our
    Microsoft Casual Games FAQ    ? The most relevant steps, such as uninstalling and checking for updates, can be found under 'I'm having a problem playing my game. How do I fix it?' on that page.

    Keep us posted on how it goes!
  8. FebruarySun62 Win User

    The problem with the Microsoft Solitaire Collection - incorrectly displays the statistics of the gam

    The problem with the Microsoft Solitaire Collection - incorrectly displays the statistics of the games and the number of stars in the star club. Actually 1967 stars and in the achievements on Xbox cloud 1050 and 13% progress. Ie, the real statistics are
    not displayed and the achievements are not fixed. How to fix this? How to make fresh achievements go to the cloud? The system was reinstalled, but I did not immediately notice it. Help is needed
Thema:

All my star club achievements are gone

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