All my progress in the solitaire collection has been lost 3 years of daily play gone

My father has been playing the solitaire collection for three years he is 86 years old and are his computer stopped working so I took my laptop down there converted his stuff over to my computer and all of his stuff has been lost I can find his progress
in Xbox place but not actually on his collection the name is still the same but three years of his stuff is gone can anybody help me figure out why and how to get back to it so he can play his game again

:)