Alias has been taken, but not by me

Discus and support Alias has been taken, but not by me in XBoX on Mobile to solve the problem; Hi, I'm trying to add an alias however, my account has already been taken although I'm not the one who has taken it. What can I do to fix this?... Discussion in 'XBoX on Mobile' started by ScallopMan, Jan 3, 2021.

  1. ScallopMan
    ScallopMan Guest

    Alias has been taken, but not by me


    Hi, I'm trying to add an alias however, my account has already been taken although I'm not the one who has taken it. What can I do to fix this?

    :)
     
    ScallopMan, Jan 3, 2021
    #1
  2. Aptmass Win User

    Change Email

    When i add the alias it says that it already has been taken :/
  3. XBF Crystal P Win User

    Change Email

    Hi there,

    Thanks for reaching out. I'm sorry to hear about the issue with changing your alias on your Microsoft Account.

    Unfortunately, if you receive the message "alias has been taken" you will have to use another email.

    Note:If you choose to use an alias that uses a Microsoft domain such
    as @hotmail.com, @outlook.com, or @live.com, that alias is taken up by the Microsoft Account. If the email address is a 3rd party such as @gmail.com, @msn.com for example may be used on another account already.


    Hope this helps.
  4. Toad 004 Win User

    Xbox Account has been taken

    Call phone support right away, tell then you need to open an unauthorized access case.
  5. Smwutches Win User

    Xbox Account has been taken

    You will have to call support so they can open an unauthorized access investigation.
  6. CayoucheRock Win User

    “Sorry, we can’t change your Microsoft account right now“ ERROR

    And by the way when you try to change the email alias it keep saying that the email is taken...
Thema:

Alias has been taken, but not by me

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