Alguns de meus jogos não abre (Mod Translation: Some of my games don't open)

Hi Joao,

Thanks for your post! To further troubleshoot an issue like this one, where games are unable to launch resulting in the error code mentioned above, try re-installing these games. Re-installation will allow for the most stable versions of these games to be
downloaded, here's a guide on how to do so:
Installing Games on Xbox One.

I hope this helps, thanks again!

Hello Joao,

Try clearing the persistent storage. Go to settings>disk and blu ray>blu ray>persistent storage> clear. After that then try and clear local save games. Settings>system>storage>clear local save, when it powers back up try the game.

Thanks,

Brad

If the above answer doesnt work you can also try to do a
factory reset choosing "keep all games and apps" to not lose any of the installed content. This procedure will only refresh the operative system.

Let us know if it fixed.

Hello!

Thanks for bringing this situation to our attention here on the forums. Can you provide us with more information regarding the problem you are having. I recommend you try safely powering down the console then unplugging it from its power source and wait
for 2 to 3 minutes and then plug it in and try again. Let us know with a reply how it goes.

Hi Joao,

Thanks for your post! To further troubleshoot an issue like this one, where games are unable to launch resulting in the error code mentioned above, try re-installing these games. Re-installation will allow for the most stable versions of these games to be
downloaded, here's a guide on how to do so:
Installing Games on Xbox One.

I hope this helps, thanks again!

Eu já tinha tentado isso antes mas obrigado pela dica

[Translation-I had tried this before but thanks for the tip]