ALERT: Chat with a volunteer support service infected with scammers

Discus and support ALERT: Chat with a volunteer support service infected with scammers in XBoX on Consoles to solve the problem; Do not share any account information with support volunteer chats including your account email and password or they may use that to steal money from... Discussion in 'XBoX on Consoles' started by Dustinhgffd, Jun 22, 2017.

  1. Dustinhgffd
    Dustinhgffd Guest

    ALERT: Chat with a volunteer support service infected with scammers


    Do not share any account information with support volunteer chats including your account email and password or they may use that to steal money from your account.

    :)
     
    Dustinhgffd, Jun 22, 2017
    #1
  2. magicalclick
    magicalclick Guest
    Rumor, MS is expanding voluntary tech supports

    https://www.extremetech.com/gaming/...aces-xbox-support-reps-with-unpaid-volunteers

    The short story is.... You can volunteer to be an ambassador and give tech support. Which is already done. But, MS is reportly training these free volunteers to answer more questions.

    The concern is, MS may be reducing paid customer service reps because many questions will be handled by the volunteers.

    The expectation is, at one point, they will just fire up a PowerPoint slide showing you how most people can get the answer they need from the volunteers and start downsizing the paid tech supports or freeze the expansion. It isn't the first time MS uses telemetry and statistics to show low interests of certain functionalities or services to drive their business decisions. So, if this ambassador program goes well, it is likely going to affect the future of Xbox customer service department.

    === God is great. Tapatalk is ok. People are crazy. ===
     
    magicalclick, Jun 22, 2017
    #2
  3. tballinger54
    tballinger54 Guest
    Preview update issue, Can't connect to Xbox Live. please help.

    It was a chat with a volunteer from the community.
     
    tballinger54, Jun 22, 2017
    #3
  4. Daft Badger
    Daft Badger Guest

    ALERT: Chat with a volunteer support service infected with scammers

    You shouldn't share your account info with anyone other than official phone/chat support.

    Surely that's common sense?
     
    Daft Badger, Jun 22, 2017
    #4
  5. Smwutches
    Smwutches Guest
    And even then, phone and chat support will never ask for your password.
     
    Smwutches, Nov 1, 2018
    #5
  6. Daft Badger Win User

    ALERT: Chat with a volunteer support service infected with scammers

    You shouldn't share your account info with anyone other than official phone/chat support.

    Surely that's common sense?
  7. Smwutches Win User

    ALERT: Chat with a volunteer support service infected with scammers

    And even then, phone and chat support will never ask for your password.
  8. CursoryLocket95 Win User

    scammer alert

    You would have to report him using your console by going to the persons gamertag and filing a complaint.

    You werent hacked though. You even said yourself that you GAVE your account details away. That in itself is against the terms of service so dont be suprised if YOU get banned too.
    lol? you hear what you say? you dont read it s a big difference, he change my pasword, he stole my credit card money? how u can say that i m not hacked ?
  9. KindGryphon Win User

    scammer alert

    lol? you hear what you say? you dont read it s a big difference, he change my pasword, he stole my credit card money? how u can say that i m not hacked ?
    There is a BIG difference. You gave your account login details away.

    If the person got your email and password WITHOUT you GIVING it to them they yes you would be hacked but that isnt what happened. You freely gave it to them and then they changed your password. That isnt in any way hacking.
  10. CursoryLocket95 Win User

    scammer alert

    lol? you hear what you say? you dont read it s a big difference, he change my pasword, he stole my credit card money? how u can say that i m not hacked ?
Thema:

ALERT: Chat with a volunteer support service infected with scammers

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