Alan Wake codes not received after buying Quantum Break

Discus and support Alan Wake codes not received after buying Quantum Break in XBoX Sales and Promo to solve the problem; I did pre-order Quantum Break several weeks ago and did receive the following message on April 12th: Your purchase of Quantum Break includes Quantum... Discussion in 'XBoX Sales and Promo' started by Simon Mattes, May 12, 2016.

  1. Simon Mattes
    Simon Mattes Guest

    Alan Wake codes not received after buying Quantum Break


    I did pre-order Quantum Break several weeks ago and did receive the following message on April 12th:

    Your purchase of Quantum Break includes Quantum Break on Windows 10.[...]

    That code did work but I did NOT receive codes for:

    Alan Wake

    Alan Wake's American Nightmare (I do own this though, still want to gift this code to someone else).

    Can anyone from support help me?

    PS: I am also still waiting for my Just Cause 2 code which I was supposed to get with my pre-order of the Deluxe edition of Just Casue 3...

    Thanks in advance

    -Simon

    :)
     
    Simon Mattes, May 12, 2016
    #1
  2. xHHx R3N3GAD3
    xHHx R3N3GAD3 Guest
    Quantum Break code for Alan Wake

    I have not received my code for Alan Wake from buying Quantum Break. Xbox support confirmed I should have gotten a code.
     
    xHHx R3N3GAD3, May 12, 2016
    #2
  3. Gmorkhunter
    Gmorkhunter Guest
    Quantum Break. Received AWAN and QB win10 codes but not for AW

    I preordered Quantum Break and have received the digital codes for Alan Wake American Nightmare and Quantum Break but not Alan Wake. When can I expect it?
     
    Gmorkhunter, May 12, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Alan Wake codes not received after buying Quantum Break

    Hey there! I've sent you a Forums Private Message. You can check those by clicking
    HERE. =)
     
    Mister Maka, May 13, 2016
    #4
  5. Miramirajane Win User

    Did not receive Quantum Break PreOrder Codes

    Guys,

    The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

    Players who pre-ordered Quantum Break will receive the following via their message center:

    •Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

    •Alan Wake (Xbox 360 Backwards Compatible version)

    •Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

    •Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

    •Quantum Break on Windows 10
  6. Mister Beep Win User

    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
  7. Miramirajane Win User

    Pre-ordered Quantum Break, but still no codes.

    Hi Soulidium 86,

    The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

    Players who pre-ordered Quantum Break will receive the following via their message center:

    •Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

    •Alan Wake (Xbox 360 Backwards Compatible version)

    •Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

    •Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

    •Quantum Break on Windows 10
  8. Miramirajane Win User

    Missing Quantum Break Preorders

    Hi AceHack00,

    The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

    Players who pre-ordered Quantum Break will receive the following via their message center:

    •Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

    •Alan Wake (Xbox 360 Backwards Compatible version)

    •Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

    •Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

    •Quantum Break on Windows 10
  9. Miramirajane Win User

    I received one code from quantum break preorder

    Hi WAKEUPMYINRDRGN,

    The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

    Players who pre-ordered Quantum Break will receive the following via their message center:

    •Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

    •Alan Wake (Xbox 360 Backwards Compatible version)

    •Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

    •Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

    •Quantum Break on Windows 10
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Alan Wake codes not received after buying Quantum Break

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