Alan wake code !!!

This is the closing of the 10th day since I bought Quantum Break, and I still have no code for Alan Wake.

:)

 

Quantum Break Preorder Codes

Still got no Alan Wake: American Nightmare code, as well as Alan Wake and Quantum Break Win 10 codes

 

Alan Wake American Nightmare Missing

Pre Ordered Quantum Break on March 16th. I received Alan Wake code, but never got the code for Alan Wake: American Nightmare.

 

I have not received my codes for both games either

 

So what I understand is that if you pre-order a game you get an older game as a bonus. An older game which has been released for a long period, probably years. You can't get refunds on digital purchases. So why is it that I have to wait 7 to 10 days after
the release of the new pre-ordered game to get the code for the old bonus game, which I could have been playing for a long time, since you've already bought the pre-order and can't return it anyway and the bonus game is legally yours now anyway. Shouldn't
the bonus game start downloading the moment I pre-order a new game which it comes with? Makes more sense to me and it provides you with entertainment for the pre-order waiting period. Or am I talking nonsense here?

 

Ho acquistato QUANTUM BRAKE in data 08/04/2016,ad oggi non mi è ancora arrivato il codice per il download di ALAN WAKE!!!!!QUANDO LO MANDATE????

[Translation: I purchased QUANTUM BREAK dated 08/04/2016, to date I have not yet got the code to download ALAN WAKE WHEN THE MANDATE ????
!!!!!]

 

Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Sorry for the frustrations.

 

Hey, Newport and Max! I've sent you both a Forums private message. You can check them
here!

Everyone else: bowski has got you covered. All eligible users will receive an Xbox Live message, so keep an eye there for further information!