Alan wake code won't redeem

Discus and support Alan wake code won't redeem in XBoX Sales and Promo to solve the problem; Having the same issues others seem to be having. When i try to redeem my Alan wake code, I get the error message "Something went wrong. Give it another... Discussion in 'XBoX Sales and Promo' started by MachineGunFuunk, Apr 9, 2016.

  1. Alan wake code won't redeem


    Having the same issues others seem to be having. When i try to redeem my Alan wake code, I get the error message "Something went wrong. Give it another try. If this happens again, let us know by entering the code below....etc"

    but then the only code is xbos-4000 then a bunch of other numbers and digits, doesn't look like an actual Error code. Please help!

    :)
     
    MachineGunFuunk, Apr 9, 2016
    #1
  2. Alan Wake DLC Currently Availible for Free

     
    Terrin_marine, Apr 9, 2016
    #2
  3. BlizzardZHR
    BlizzardZHR Guest
    Alan Wake and American Nightmare codes can't redeem

    Alan Wake and American Nightmare codes can't redeem
     
    BlizzardZHR, Apr 9, 2016
    #3
  4. Alan wake code won't redeem

    I am also having this issue. I was routed here by the Xbox Chat Support team. They believe the issue is a backend problem with the codes not matching the content. No other information beyond that, or timeline to resolution.
     
    arsonicmotives, Apr 10, 2016
    #4
  5. StaaR016
    StaaR016 Guest
    happened to me when i was trying to redeem my DOOM beta code. try going to "my games and apps" you should find it there
     
    StaaR016, Apr 10, 2016
    #5
  6. Have you heard anything arsonisic? And staar I wish that was the issue but it won't even show that it's Alan wake when I enter the code. Just goes straight to error
     
    MachineGunFuunk, Apr 10, 2016
    #6
  7. Mister Beep
    Mister Beep Guest
    Hey all,

    Could each of you do the following:

    • Private message me the token code you received. To private message me, click the envelope below this post of mine.
    • In that private message, please let me know where you received the Alan Wake code.
    That will help us a bunch! Thanks!
     
    Mister Beep, Apr 11, 2016
    #7
  8. bosscat1980
    bosscat1980 Guest

    Alan wake code won't redeem

    Just tried code again to see if problem was fixed and error I get now says this code has already been used! So that's..... something!??
     
    bosscat1980, Apr 11, 2016
    #8
  9. Mister Beep
    Mister Beep Guest
    Hey bosscat1980,

    Could you follow the steps above and send me that code along with where the code came from? That would be awesome. Thanks! Alan wake code won't redeem :)
     
    Mister Beep, Apr 11, 2016
    #9
  10. I have not heard anything, but I just tried my code and it worked. I have yet to check if there has been an official announcement, but based on my single data point... It works?
     
    arsonicmotives, Apr 11, 2016
    #10
  11. bosscat1980
    bosscat1980 Guest
    Hi Mister Beep I have sent a pm with the code already but have no reply to that however I have resent it to you. As stated the error I get has now changed from XBOS-4000 to saying the code has been used which it hasn't! Thank you!
     
    bosscat1980, Apr 11, 2016
    #11
  12. Mister Beep
    Mister Beep Guest
    Thanks for the heads up, arsonicmotives! Happy to hear you got the code working.

    bosscat1980, got your message and replied. Alan wake code won't redeem :)
     
    Mister Beep, Apr 12, 2016
    #12
  13. bosscat1980
    bosscat1980 Guest

    Alan wake code won't redeem

    Really you did!? I don't seem to have got that reply! Where should I be looking for that reply!? I checked my messages and nothing there!
     
    bosscat1980, Apr 12, 2016
    #13
  14. Mister Beep
    Mister Beep Guest
    You can check your forums private messages by clicking here! Alan wake code won't redeem :)
     
    Mister Beep, Nov 3, 2018
    #14
  15. johndog Win User

    Still waiting for Alan Wake + add-ons promo codes, after redeeming code for Quantum Break

    I posted from the same account in which I redeemed the code. Redeemed codes don't seem to show up on account.microsoft.com. Certainly purchases from non-Microsoft retailers won't show up there.

    I bought the code after the game was released. The code was sold advertising that Alan Wake came with the game, and that Alan Wake codes would be sent later. The description made no mention of pre-order.
  16. Mister Beep Win User

    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
  17. B21993Ray Win User

    Out of 10-day-range already,my redeem code for American Nightmare is still not in my hands yet

    Thanks!I'll keep on tracking my redeem codes for Quantum Break's Windows 10 version and Alan Wake!
  18. WhoTooted Win User

    500GB Special Edition Quantum Break Bundle - No DLC Codes

    Solutions for playing the Alan Wake game & DLC on the 360 yet? As well as reflecting ownership after redeeming the codes?
  19. Bon3zz1001 Win User

    What can Microsoft do to rescue the situation?

    [quote user="ArmyMedic75"]

    The ONLY way I MIGHT consider getting one Is if Alan Wake 2 is announced I know this isn't going to happen so not worried

    [/quote]Probably won't even be announced until next year at the earliest. Even then, it probably won't be X1 exclusive anyways seeing as Alan Wake and Alan Wake American Nightmare are on PC now. They even mocked Microsoft in the first game on PC with a
    QR code.
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Alan wake code won't redeem

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