Alan Wake code redemption issue: Any updates on root cause/fix?

Discus and support Alan Wake code redemption issue: Any updates on root cause/fix? in XBoX Sales and Promo to solve the problem; I am attempting to redeem an Alan Wake code and continually met with a generic XBOS-4000 error code. I contacted XBOX Support, which routed me here.... Discussion in 'XBoX Sales and Promo' started by arsonicmotives, Apr 10, 2016.

  1. Alan Wake code redemption issue: Any updates on root cause/fix?


    I am attempting to redeem an Alan Wake code and continually met with a generic XBOS-4000 error code. I contacted XBOX Support, which routed me here. The agent I spoke to also noted that there appears to be an issue with the codes not linking back to the
    content. I'm not sure if that is official, but I'd like to hear from staff what may be going on.

    :)
     
    arsonicmotives, Apr 10, 2016
    #1
  2. Shadren
    Shadren Guest
    Quantum Break Promo Code

    I purchased Quantum Break on May 16, 2016 and was supposed to receive a digital download redemption code for Alan Wake and it dlc. I have not received any redemption codes.
     
    Shadren, Apr 10, 2016
    #2
  3. Quantum Break, Still Waiting to Receive the Preorder codes

    I Pre-Ordered Quantum break and have not received any of the codes. I Still have not Received the codes for Alan Wake, Alan Wake: American Nightmare and Quantum Break on Windows 10. I was told to post the issue here.
     
    BrianKingsley, Apr 10, 2016
    #3
  4. Alan Wake code redemption issue: Any updates on root cause/fix?

    Would love to hear an update as well. Still have had zero luck with my code even though support agents have said it's legit
     
    MachineGunFuunk, Apr 10, 2016
    #4
  5. drfrielgood
    drfrielgood Guest
    It would be nice if Microsoft addressed this problem that has been occurring for over 48 hours now.
     
    drfrielgood, Apr 11, 2016
    #5
  6. Mister Beep
    Mister Beep Guest
    Hey all!

    Could each of you do the following:

    • Private message me the token code you received. To private message me, click the envelope below this post of mine.
    • In that private message, please let me know where you received the Alan Wake code.
    • Keep in touch with us in this thread. This will make it easier for us to keep in touch with everyone reporting this issue and make the post more visible for
      users with a similar issue.
    That will help us a bunch! Thanks!
     
    Mister Beep, Nov 3, 2018
    #6
  7. drfrielgood Win User

    Alan Wake code redemption issue: Any updates on root cause/fix?

    It would be nice if Microsoft addressed this problem that has been occurring for over 48 hours now.
  8. Mister Beep Win User

    Alan Wake code redemption issue: Any updates on root cause/fix?

    Hey all!

    Could each of you do the following:

    • Private message me the token code you received. To private message me, click the envelope below this post of mine.
    • In that private message, please let me know where you received the Alan Wake code.
    • Keep in touch with us in this thread. This will make it easier for us to keep in touch with everyone reporting this issue and make the post more visible for
      users with a similar issue.
    That will help us a bunch! Thanks!
  9. MachineGunFuunk Win User

    Alan Wake code redemption issue: Any updates on root cause/fix?

    Would love to hear an update as well. Still have had zero luck with my code even though support agents have said it's legit
  10. Jigster01 Win User

    Girlfriend + Xbox =........

    Any of these maybe- Mass effect 1 and 2, Shadow Complex, Red Dead Redemption, Alan Wake?
  11. NYJets12 Win User

    What are some good cheap games at gamestop

    red dead redemption, alan wake, the 1st 2 batman games
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Alan Wake code redemption issue: Any updates on root cause/fix?

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