Alan Wake and Quantum Break codes not received

Discus and support Alan Wake and Quantum Break codes not received in XBoX Sales and Promo to solve the problem; I still have not received any of my pre-order codes at all. Pre-ordered on 4-4-16. f86421fe-5ee3-4c3b-942b-3ded4936980f Discussion in 'XBoX Sales and Promo' started by Hosteez Nutts, Apr 15, 2016.

  1. Hosteez Nutts
    Hosteez Nutts Guest

    Alan Wake and Quantum Break codes not received


    I still have not received any of my pre-order codes at all. Pre-ordered on 4-4-16.

    :)
     
    Hosteez Nutts, Apr 15, 2016
    #1
  2. Gmorkhunter
    Gmorkhunter Guest
    Quantum Break. Received AWAN and QB win10 codes but not for AW

    I preordered Quantum Break and have received the digital codes for Alan Wake American Nightmare and Quantum Break but not Alan Wake. When can I expect it?
     
    Gmorkhunter, Apr 15, 2016
    #2
  3. Quantum1301
    Quantum1301 Guest
    Free Alan Wake American Nightmare code with digital purchase of Quantum Break

    I bought Quantum Break 24 days ago but have not received the Alan Wake American Nightmare. But I received Alan Wake and Quantum Break PC codes.



    Date of Purchase: 3/31/2016.
     
    Quantum1301, Apr 15, 2016
    #3
  4. Mister Quimby
    Mister Quimby Guest

    Alan Wake and Quantum Break codes not received

    Hey there Hosteez Nutts!

    We're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further details.

    Thank you for your patience!
     
    Mister Quimby, Apr 15, 2016
    #4
  5. ItzMiahBabeh Win User

    Alan Wake code for Quantum Break Preorder

    I have also not receive my Alan wake code for preordering quantum break, I've receive alan wake American nightmare only
  6. Miramirajane Win User

    Did not receive Quantum Break PreOrder Codes

    Guys,

    The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

    Players who pre-ordered Quantum Break will receive the following via their message center:

    •Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

    •Alan Wake (Xbox 360 Backwards Compatible version)

    •Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

    •Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

    •Quantum Break on Windows 10
  7. Mister Beep Win User

    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
  8. trilogy10-0E4B212E-E Win User

    Quantum Break pre order code for Win 10 not received

    have not received alan wake code yet or quantum break on Win 10
  9. Miramirajane Win User

    Pre-ordered Quantum Break, but still no codes.

    Hi Soulidium 86,

    The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

    Players who pre-ordered Quantum Break will receive the following via their message center:

    •Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

    •Alan Wake (Xbox 360 Backwards Compatible version)

    •Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

    •Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

    •Quantum Break on Windows 10
Thema:

Alan Wake and Quantum Break codes not received

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