Ajuda XBOX e Microsoft[Translation-XBOX and Microsoft Help]

wesley ribeiro dos santos · Jul 11, 2020

Boa tarde,

meu nome [e Wesley, infelizmente na utima sexta feira eu fui roubado em minha residência e levaram meu XBOX ONE X e inúmeras outras coisas.

já tomei as devidas providencias em relação a minha conta que estava no console alterando minhas senhas. Demorarei um bom tempo ate conseguir um console novo e me surgiu algumas duvidas quanto ao assunto

gostaria de saber se existe alguma forma de localizar meu dispositivo ou de realizar o bloqueio do console?

gostaria de saber também em relacáo a assinatura do Xbox utimate que tenho ate marco de 2021, existe alguma possibilidade de congelamento da assinatura neste caso em especifico?

se puderem me ajudar eu ficarei imensamente grato.

meu e-mail - [mod removed-personal information]

contato - [mod removed-personal information]

atenciosamente.

[translation-Good afternoon,my name [and Wesley, unfortunately last Friday I was robbed at my residence and they took my XBOX ONE X and many other things.I have already taken the necessary steps in relation to my account that was on the console changing
my passwords. It will take me a long time to get a new console and I had some doubts about itI would like to know if there is any way to find my device or to lock the console?I would also like to know about the Xbox utimate subscription that I have until March
2021, is there any possibility of freezing the subscription in this specific case?if you can help me I would be immensely grateful.my email - [mod removed-personal information]contact - [mod removed-personal information]graciously.]

:)

XBF Brad A

Hi Wesley,

Thanks for reaching out to the forums. We are sorry for the issue with your console. We recommend going over the guide for

stolen console. It will show you what exactly to do. There is no way of freezing a subscription, unfortunately. As there is nothing more we can do here on the forums. I will be locking this thread.

Thanks,

Brad

Rafaelm99

nao consigo ver meus amigos da xbox no dragon mania porque a gameloft nao me ajuda nem voces ja estou cansado de mandar email pra voces e pra eles vou ter ajuda ou vou ter que procurar meus direitos legais

[Translation]

not I see my friends on Xbox craze dragon because gameloft not help me or you guys'm already tired of sending email to you guys and they'll have to help or I will have to look for my legal rights

DamiãoPaiva Coelho

Cheguei em casa liguei o meu xbox e me apareceu e não consigo tirar o meu perfil 0x87DD0006 não sei o que fazer preciso de ajuda

------

[Mod Translation - I came home I turned on my Xbox and appeared to me and I can not get my profile 0x87dd0006 do not know what to do need help]

XBF Brad A

Hi Joao,

Thanks for reaching out to the forums. We understand you are having slow speeds while downloading. We recommend trying the guide for
slow game or app installation. Please let us
know how it goes.

Thanks,

Brad

Az1z Anzar1

Olá, pelo computador entre na sua conta Microsoft

e acesse essa página https://account.microsoft.com/services/,

ali vai estar a Live Gold para ser assinada.

Se precisar de mais ajuda, só chamar.

Atenciosamente.

{Translate by Mod]

Hello, by computer sign in to your Microsoft account

and access this page
https://account.microsoft.com/services/,

There will be Live Gold to be signed.

If you need more help, just call.

Best regards.

Ajuda XBOX e Microsoft[Translation-XBOX and Microsoft Help]