Ajout d'une carte de crédit impossible[Translation-Adding an impossible credit card]

Si les informations d'adresse ne correspondent pas votre emplacement et que l'entrée de la carte ne fonctionne pas.

J'ai vérifié, les informations d'adresse correspondent bien.

[Translation-I checked, the address information matches well.]

Re bonjour avez-vous une solution ?

[Translation-Re hello do you have a solution?]

Hi there,

Have you confirmed that the address information on your account is accurate, and matches the address information for the card you are using -

https://account.microsoft.com/billing/addresses#/

If the address information doesn't match your location and the card entry won't work.

************

Salut,

Avez-vous confirmé que les informations d'adresse de votre compte sont exactes et correspondent aux informations d'adresse de la carte que vous utilisez -

https://account.microsoft.com/billing/addresses#/

Si les informations d'adresse ne correspondent pas votre emplacement et que l'entrée de la carte ne fonctionne pas.

I already reached to my bank and the address is correct, also I already bought Xbox Live subscriptions multiple times for 3 years or more but it's the first time this happens

Hi Kurama,

Thanks for the replies. We recommend reaching out to your bank and make sure the address is correct on the card also. Sometimes for an odd reason a card will not add to an account no matter what. Personally had this happen, to get past it I added the card
to a Paypal account then added the Paypal account to pay for subscription.

Thanks,

Brad