Ainda não recebi códigos GOW 1, 2, 3, Judgment. Após comprar GOW Ultimate Edition Xbox One

Boa noite!

Fiz a compra do Gears of War: Ultimate Edition somente para ter a coleção e jogos todos os títulos da franquia porem até o momento não recebi o código para download do Gears Of War, Gears Of War 2, Gears Of War 3 e Gears Of War: Judgment.

Gostaria de saber o que aconteceu com o envio porque já estou esperando há mais de 2 meses.

:)

 

códigos gears of war

comprei e joguei gears of war ultimate edition durante a data da promoção mais ainda não recebi os códigos dos outros jogos da franquia...

 

Não recebi os códigos do Gears of War 1; 2; 3 e julgamento ate hoje

I did not get the codes Gears 1; 2; 3 and judgment until today

Good afternoon , I made the purchase of the gears of war ultimate edition for Xbox one at the time of release, and played at the time of the promotion, the last day I played was on 13/11/2015 that was the day I finished the game , and until now not
received the codes Gears 1; two; 3 and judgment on backward compatibility , if someone can help me , I thank you .

não recebi os codigos do Gears 1; 2; 3 e julgamento ate hoje

Boa tarde, fiz a compra do gears of war ultimate edition para xbox one na epoca do lançamento, e joguei na epoca da promoção, ultimo dia que eu joguei foi no dia 13/11/2015 que foi o dia que terminei o jogo, e ate hoje não recebi os codigos do Gears 1; 2;
3 e julgamento em retrocompatibilidade, se alguem puder me ajudar, desde ja agradeço.

 

Hey, T4lesRibeir0! We have determined that you do not qualify for this promotion. You do not qualify based on one of the reasons listed below.

You must have played Gears of War: Ultimate Edition while connected to Xbox Live before Dec. 31st 2015. If you played after that date, you do not qualify for this offer.

If you are located in Japan, Germany, or China,
you do not qualify for this promotion. Additionally, if you are located in a non Xbox Live supported
region, you will not qualify. For a list of supported Xbox Live regions, please check our
Xbox Live Countries page. We are sorry for any
inconvenience or confusion surrounding this.

If you were under the age of 17 before this promotion ended or have set your birth date incorrectly on your account (Example:
December 12th 1899), you will not qualify for this offer. Your account must be set up correctly to
reflect your accurate birth date. To check the birth date on your account, head over to your
Personal Info page on your account. Note:
Changing your birthday on that page will not change the birthday on your Xbox Live account, only your Microsoft Account. There is no way to change your birthday on your Xbox Account at this time.

We're sorry for any inconvenience this may have caused. Please keep an eye out on
news.xbox.com and
majornelson.com for any future promotions you may be interested in. Thanks for posting!