age verifacation

Discus and support age verifacation in XBoX on Windows to solve the problem; How do i reset my age so i am able to download a game to play on Game Pass for PC. I played same game on mobile that did not ask for age.... Discussion in 'XBoX on Windows' started by marcgarnica, Oct 5, 2020.

  1. marcgarnica
    marcgarnica Guest

    age verifacation


    How do i reset my age so i am able to download a game to play on Game Pass for PC. I played same game on mobile that did not ask for age.

    :)
     
    marcgarnica, Oct 5, 2020
    #1
  2. JetShark19 Win User

    MICROSOFT REFUSES TO GIVE ME MY PASSWORD OR ACCOUNT

    This is a common problem, have you tried sending a verifacation email to your main device?
  3. DanyMDL Win User

    Completely locked out from account (Germany)

    Edit: it seems my brother had never activated the two step verifacation process but the hacker has.
  4. Misconfigured Win User

    Once a profile changes to a fully independent adult account, does the parental account association get removed completely?

    if your account is now a adult account you should be able to ring up and get it back without needing the other account verifacation
  5. MikeFord7 Win User

    Account locked

    Did exactly what you said nothing worked.Can you guys just get rid of the ability to lock peoples account and just force them to use two step verifacation. Most of the people that is getting there account locked are innocent people and whoever is locking
    the accounts are locking the wrong peoples account
  6. BomberMann-8B793714- Win User

    Cannot retrieve information from Xbox Live. Status code: 80190864

    This is an error that is steming from a past due balance that has not been paid. The balance is in a "Write Off" status. Think of it as Xbox forgiving that balance as it has been declined for a lengthy period of time. This is a simple fix for the support
    agents, all they will be needing to do is remove the Payment Method and the account will be up and running. This process should take less than 10 minutes.

    Please be signed into your account prior to calling to expidite the verifacation process as that is what will take the longest time. Hope this is a helpful answer.
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